How to Run a Staff Meeting

How to Run A Staff Meeting

Run Your Staff Meeting Using These 8 Easy Steps   Every manager out there has been faced with running a staff meeting.  Some managers treat them as afterthoughts and hold them out of obligation, others treat them as sacred and essential team huddles, regardless of what’s happening.  And for new managers, the thought of having everyone looking at you, or waiting

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The SMART Goal Concept: Effectively Managing Performance

Examples of SMART Goals

  Writing SMART Goals (With Examples)   A colleague once told me “I have a goal in life…I want to climb Mt. Everest, someday.”  While he was absolutely serious in his demeanor and spoke at length about why he wanted to do it, the short conversation revealed he had never done any climbing before.  Further, he had hardly done research into what it actually

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How to Manage Your Poor Performers

employee performance issues

If there is one thing that every manager has in common, it’s that we’ve all dealt with employee performance issues.  Everyone of us has a Susan, who always does everything right and never seems to make a mistake.  And then, we all have a Michael, who never seems to get it or who never seems to be able to get

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7 Ways to Reduce Cost in Your Business

cutting cost business

  As all business leaders know, when a company becomes strained and pressed for cash, we need to look for ways to reduce our costs and expenses.  While cost control is always important, we naturally spend more during periods of growth to support the increasing size and momentum of the organization.  The challenge comes when growth slows and we need to figure

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9 Challenges You Face When Hiring in an Emerging Economy

Hiring staff in developing nations

Hiring and Retention in Developing Nations Whether you’re hiring in India, recruiting in China, or opening an office in the Philippines, the obstacles are often the same.  Because of their rapid growth, hiring and staffing a team in an emerging economy will always present challenges in terms of language, skills and retention. But if you equip yourself with a plan

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Motivating Employees: Saying the Right Thing at the Right Time

motivating staff in performance review

5 Free Ways to Motivate Your Staff in Challenging Times Motivating employees is not easy. When times are tough, motivating your staff becomes even harder. For the past two years, our business has been undergoing a significant amount of corporate restructuring, downsizing, and changes in management, all of which have understandably left my employees concerned about the future.  And because of the

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5 Inexpensive Ways to Pay for Training Employees

pay for training

How I Cut the Cost of Training My Employees in Half   Many managers are familiar with the old 70, 20, 10 Rule for employee development.  The last 10% of the 70, 20, 10 Rule, of course, is training.  However, since formal training only makes up a small part of employee development plans, many managers push it off entirely.  After all, training employees takes

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Negotiating in China: 11 Essential Tips to Securing Business

contracts in china

Navigate the Challenges of Contract Negotiations in the People’s Republic   A Fortune 200 executive once told me “No CEO wants it on his or her watch that they missed out on China.” It goes without saying that the world’s largest marketplace is a force to be reckoned with. Having recently returned from a trip to China as part of some large

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How to Develop a New Process

Sample Process Map and Spaghetti Diagram

The 7 Rules of Process Development and Implementation   You’ve got a great product, friendly customer service, happy customers and cash.  What’s missing?  An often forgotten ingredient to a well-run business is the development and implementation of processes that serve as the backbone for a company.  Developing effective processes makes your internal activities repeatable and consistent.  And the more stable your operation, the more

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Work From Home Employees: A Manager’s Dilemma

Managing remote employees

Should I Let Employees Work From Home?   Compared to just 15 years ago, the widespread availability of Wi-Fi, tablets, video conferences and smart phones have made the world our office.  Many jobs no longer require employees to be housed within the same four walls since they can connect virtually, just as if they were sitting at a desk in a high-rise

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When An Employee Quits: What to Say, What to Do

Letting go employees

Humility.  It’s the emotion you’ll feel the first time one of your employees resigns.  You’ll likely ask yourself a few pointed questions:  Did I do something wrong?  Can I convince them to change their mind?  Are they just using this as leverage to get something they want? All good questions.  When an employee gives their notice that they will be leaving,

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Giving Effective Feedback to Employees: Do’s and Don’ts

Writing Performance Appraisals

The Dos and Don’ts of Employee Performance Appraisals To my friends, I described it as ‘an out of body experience.’ It was in reference to the annual performance review given to me by my boss a few years back, which left me dazed and confused.  The reason being quite simple: he was ill-prepared, could not give any specific examples of how I did, and the

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How to Build A New Team from Scratch

how to build a successful team

7 Steps to Building a Successful Team: People, Purpose, Performance   The opportunity doesn’t come often for us, but getting the chance to build a brand new team from scratch is one of the most enjoyable experiences a manager will ever have.  After all, building a successful organization requires planning, creativity, execution and oversight…all at once.  For me, the first such

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5 Signs You Know It’s Time to Restructure

when to restructure a business

A college professor of mine once told me “There is no book on that.  Sometimes you just need to get in and figure your way out.”  Knowing when to restructure a business is one of those things.  Though there are books on organizational theory and team dynamics, there is no textbook out there telling us exactly when or how we should restructure our companies.  And neither aspect

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How to Justify Hiring Specialists: Questions for a Sample Business Case

business case to hire a more expensive employee

Any manager who has hired new employees has dealt with challenges related to cost.  Why else do recruiters ask for a candidates salary as part of the initial screening process?  What they’re really asking is “can I afford you?”  I actually had one hiring manager tell me “This guy is making more than I do, we could never afford him.”  But when it comes

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7 Types of Capture Strategies That Help You Win

types of capture strategies

A Good Capture Strategy is More Than Just a Good Price Last week, I sat through a disappointing capture strategy meeting.  The sales manager responsible for the territory was presenting a new proposal to the management team and walked us through the opportunity.  Financially, the business case looked good.  The level of risk seemed low, and the proposal was for a customer

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6 Management Lessons We Get Each Fall

What we learn from the Fall season

As the air begins to cool and the days start to get shorter, we begin to see the first stages of fall settle in.  For some, it’s a welcomed sign; for others, it may mark the end of a great summer.  But for everyone, the arrival of the fall season is inevitable and simply part of life.  And with the

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Succession Planning in Business, the Smart Way

succession planning template

7 Steps to Organizational Preservation   Though it is far more common than we would like to admit, our businesses and organizations are filled with what I like to call “single persons of failure,” or SPOF.  In my company, for example, we have a department manager who is nearing retirement in the next 18 months, yet we have no one identified as

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Managing a Layoff – Part 4

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, HERE for Part 2 or HERE for Part 3.  Key details

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Managing a Layoff – Part 3

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, and HERE for Part 2.  Key details are omitted to

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