The Impact of Technology on Business

    The Impact of Technology on Business

            As I waited for my flight to Amsterdam today, I grabbed a bite to eat at the nearby café. It was a late afternoon flight that...

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    Depth Vs. Breadth: How to Choose Development Assignments for Employees

    Depth Vs. Breadth: How to Choose Development...

        Developing employees is one of the most important aspects of managing people. Employee development can be directly linked to succession planning,...

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    New Realities for First Time Managers

    New Realities for First Time Managers

        So you finally got that promotion at work. Congratulations! After all those long hours, extra effort, and volunteering to take on more work,...

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    The Four Levels of Ownership and Accountability

    The Four Levels of Ownership and Accountability

        I frequently talk to my employees about ownership and accountability. In a typical busy office environment, we are constantly getting interrupted...

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    Your Signal Strength: Communication in Business

    Your Signal Strength: Communication in Business

                          It was a game I played as a youngster; we called it ‘telephone.’ It was...

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    5 Ways To Overcome Your Fear of Managing Employees Older Than You

    5 Ways To Overcome Your Fear of Managing...

        I first began managing other people in my mid 20’s. I worked at a Fortune 500 company with over 150,000 employees and was given a small...

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    Should Managers Apologize?

    Should Managers Apologize?

        A hot-tempered conference call had just ended. I stepped out of my office to get some fresh air and get a drink of water. At the water cooler...

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    What Dial Up Internet Can Teach Us About Managing Change

    What Dial Up Internet Can Teach Us About...

                If you are old enough to remember the early days of the internet, you have probably blocked out memories of alien...

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    Process Overload and Its Impact on Business

    Process Overload and Its Impact on Business

      How a Business Reduced Its Competitive Advantage Through Process Overload   The old risk and reward adage in business suggests that the higher...

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    Presentation Slides: They’re Just a Message Delivery System!

    Presentation Slides: They’re Just a...

    I participated in a two-hour project review the other day, during which the project manager, the product development team and other individuals presented...

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    10 Secrets for New Managers

    10 Secrets for New Managers

    For some new managers, the idea of giving performance reviews and being responsible for others can be intimidating.  For others, there are questions concerning...

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    Unlike Pizza Toppings, More Marketing is Not Always Better

    Unlike Pizza Toppings, More Marketing is...

    “Unlike pizza toppings, more marketing is not always better.”  I heard this phrase on a radio show not too long ago, and thought it was a...

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    A Simple Strategy That Will Help You Hire More People

    A Simple Strategy That Will Help You Hire...

      In the modern business era, there is constant pressure to tightly control staffing levels.  It is no secret that increasing the size of your staff...

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    Demystify Project Estimating with 3 Simple Steps

    Demystify Project Estimating with 3 Simple...

    How many times have you been asked the question “It’s going to take you how long?” when you present a basis of estimate for a given project?  Regardless...

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    The Power of Incremental Progress

    The Power of Incremental Progress

    Every year, companies establish goals and objectives for their business.  Some firms may plan further out – as far as 5 years – in order to obtain...

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    From the Front Lines: Changing an Organization’s Culture in 14 Months

    From the Front Lines: Changing an Organization’s...

    Two years ago, I took the management role for an organization of about 40 people.  My predecessor had been asked to leave the business as the team’s...

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    Hire for Will, Train for Skill

    Hire for Will, Train for Skill

    Hiring new employees can be a lengthy and complex process for a manager.  Managers who seek to bring on a new employee must first identify the job description,...

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    You Can’t Be the Worst at Everything: How Understanding Your Value Proposition Can Increase Revenue

    You Can’t Be the Worst at Everything: How...

    Companies compete on a daily basis for business and revenue.  Whether you’re a small business, big business, B2B or B2C firm, you will compete every...

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    How Are You Communicating With Your Customers?

    How Are You Communicating With Your Customers?

    When it comes to working with customers, there are numerous ways to make a lasting impression.  Sometimes a friendly tone of voice over the phone is all...

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    Your Results Matter Just as Much As How You Get Them

    Your Results Matter Just as Much As How You...

    I recently sat through a regional meeting for a large corporation, during which a series of presentations were made.  At the conclusion of the meeting,...

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