How To Run A Meeting In China and Manage Your Customer

running a meeting in china

15 REAL Tips for Working in China   Having returned from a trip to China earlier this week, I wanted to take a few minutes to share some learnings about how to conduct meetings and work with your customer in the People’s Republic.  Despite some concerns and disagreements before our arrival, my team was made up of several veterans when

» Read more

9 Challenges You Face When Hiring in an Emerging Economy

Hiring staff in developing nations

Hiring and Retention in Developing Nations Whether you’re hiring in India, recruiting in China, or opening an office in the Philippines, the obstacles are often the same.  Because of their rapid growth, hiring and staffing a team in an emerging economy will always present challenges in terms of language, skills and retention. But if you equip yourself with a plan

» Read more

Negotiating in China: 11 Essential Tips to Securing Business

contracts in china

Navigate the Challenges of Contract Negotiations in the People’s Republic   A Fortune 200 executive once told me “No CEO wants it on his or her watch that they missed out on China.” It goes without saying that the world’s largest marketplace is a force to be reckoned with. Having recently returned from a trip to China as part of some large

» Read more

How to Build A New Team from Scratch

how to build a successful team

7 Steps to Building a Successful Team: People, Purpose, Performance   The opportunity doesn’t come often for us, but getting the chance to build a brand new team from scratch is one of the most enjoyable experiences a manager will ever have.  After all, building a successful organization requires planning, creativity, execution and oversight…all at once.  For me, the first such

» Read more

Can Your Competitor be Your Partner?

managers resource handbook

A Case Study in Competitor Analysis and Strategy Note to Reader: Competitor names are changes for privacy reasons.   Last month, I was invited by a client to participate in a visit to some of their customers. The purpose of the trip was to meet with some key customers as part of a regular visit. In addition, the client, Acme

» Read more

5 Simple Ways You Can Promote Cultural Awareness At Work Today

managers resource handbook

  I often overhear business travelers at the airport talking on the phone, characterizing their imminent journey as “I’m headed to Asia” or “I’ll be in the Middle East next week.” I know I’ve done it as well because let’s face it, sometimes it’s just easier to say that rather saying something like “I’ve got 3 days in Tokyo, 3

» Read more

Airlines: Another Look at Business Partnerships

The Business of Airline Parternerships

Understanding the Business Benefits of Airline Alliances     We recently had an article discussing partnerships for small businesses, and the benefits that strategic partners can bring to a company. But having recently booked a business trip to Warsaw, Poland, I feel compelled to revisit the topic. Partnerships, when maximizing on the expertise and strengths of each partner, are just

» Read more

Mexico vs. Japan: The World Cup of Business

I recently read a newspaper article about World Cup football, which was great because it listed all the funny pairings of nations in various matches.  The article went into detail about various styles of play, which got me thinking about how such different countries work together. Having spent most of my career working overseas with clients and colleagues, I have witnessed

» Read more

Six Tips to Make an International Business Trip Successful

  In the modern business environment, working with international partners, customers, or suppliers is inevitable.  Sometimes an international project will be brief and short lived; in other instances your working relationship can last several years as you acrue thousands of frequent flier miles. Perhaps you will end up on an expat assignment for a couple years. When traveling abroad for business it is important

» Read more

The Importance of Understanding Cultural Differences in Business

managers resource handbook

I recently read Global Business Negotiations by Claude Cellich and Subhash Jain in which they define culture as “all learned behavior and values that are transmitted through shared experience to an individual living within a society.”  To me the active word here is ‘shared’ which implies that a nation’s culture serves as the common thread among its people. The description reminded me of a meeting

» Read more

Simplify Your Small Business Expansion Through Partnerships

managing friends

Why Consider Partnerships as Part of Your Growth Strategy When it comes to new markets and expanding your small business globally, you will likely face an uphill battle.  You may have challenges with start-up costs, you may have distribution challenges, and you may have gaps in your knowledge of the specific market.  These issues are difficult enough by themselves, but are even

» Read more

5 Tips for Managing Your Overseas Employees

Managing a Virtual Staff If you are a manager who spends all day on the phone with your employees who sit nine timezones away, you are in the right place.  In the modern business environment, you, like many managers, will inevitably find yourself responsible for employees overseas.  These employees may directly report to you, or to local in-country manager, but are

» Read more

Doing Business in China 101

managers resource handbook

  5 Tips for Working in China   China is a vast and exotic place.  You will find dazzling skyscrapers like something out of Sci-Fi flick.  And you will find remote villages that make you feel like you’ve taking a trip back in time.  If you are going to China for the first time, take note: doing business in China is very different

» Read more