How to Ensure a Remote Employee is Actually Working

remote worker actually working

Working Hard or Hardly Working?   It’s a question we all ask ourselves.  Telecommuting is no longer a “new” thing.  For many companies, large and small, more and more employees work from home, either occasionally, or on a regular basis.  All you need is an internet connection.  But supervising these remote employees presents challenges to you as a manager because, well,

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What is a Skills Matrix And How Do I Create One?

5 Things You Need to Do to Create Your Own Skills Matrix Imagine: a critical assignment comes in, and you need to figure out who to give it to in order to get it done.  You only have one shot to get it right in order to secure that new contract.  Who do you give it to?  Who is the most capable? 

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How to Develop Your Employees

How to develop staff

29 Fantastic Ways to Mentor and Develop Your Employees   If there is one thing that sets apart the great managers from the rest of the crowd, it would be their ability to continuously develop employees and to grow the capability of their teams.  Unlike managers who simply focus on results, the leaders who place deliberate emphasis on employee development build morale and

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The SMART Goal Concept: Effectively Managing Performance

Examples of SMART Goals

  Writing SMART Goals (With Examples)   A colleague once told me “I have a goal in life…I want to climb Mt. Everest, someday.”  While he was absolutely serious in his demeanor and spoke at length about why he wanted to do it, the short conversation revealed he had never done any climbing before.  Further, he had hardly done research into what it actually

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How to Manage Your Poor Performers

employee performance issues

If there is one thing that every manager has in common, it’s that we’ve all dealt with employee performance issues.  Everyone of us has a Susan, who always does everything right and never seems to make a mistake.  And then, we all have a Michael, who never seems to get it or who never seems to be able to get

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Motivating Employees: Saying the Right Thing at the Right Time

motivating staff in performance review

5 Free Ways to Motivate Your Staff in Challenging Times Motivating employees is not easy. When times are tough, motivating your staff becomes even harder. For the past two years, our business has been undergoing a significant amount of corporate restructuring, downsizing, and changes in management, all of which have understandably left my employees concerned about the future.  And because of the

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Giving Effective Feedback to Employees: Do’s and Don’ts

Writing Performance Appraisals

The Dos and Don’ts of Employee Performance Appraisals To my friends, I described it as ‘an out of body experience.’ It was in reference to the annual performance review given to me by my boss a few years back, which left me dazed and confused.  The reason being quite simple: he was ill-prepared, could not give any specific examples of how I did, and the

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Succession Planning in Business, the Smart Way

succession planning template

7 Steps to Organizational Preservation   Though it is far more common than we would like to admit, our businesses and organizations are filled with what I like to call “single persons of failure,” or SPOF.  In my company, for example, we have a department manager who is nearing retirement in the next 18 months, yet we have no one identified as

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Management Best Practices: 14 Things That Only the BEST Leaders Do

managing and leading

    It goes without saying that managing a team and leading people comes with a lot of responsibility.  And while many managers are successful and have great careers, there are other managers who simply knock it out of the park.  They get results, meet their budget and seemingly don’t break a sweat in doing so.  Is it effortless?  Absolutely not. 

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How to Manage Your Own Boss

managing your boss

Congratulations!  You have a New Employee! …And it Just Happens to Be Your Boss.   The idea of it sounds ludicrous.  You have a large staff, countless projects and relentless customers to take care of throughout your day.  And then you realize you have to add one more load on top of it: managing your own boss.  Sad but true,

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The 70, 20, 10 Rule for Employee Development

promoted to manager

Promoting Skill Development of Your Human Resources Employee development is a hot topic in today’s human resource and executive management circles.  Companies are investing more and more time and energy into building organizational strength through the capabilities of their employees.  It’s been said for some time that a company’s greatest asset is its people.  And now, firms have finally woken up

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How to Write An Employee Performance Review

Employee Performance Reviews

Writing Employee Performance Reviews Doesn’t Need to Be a Drag   Writing performance reviews of your employees can be extremely aggravating.  As managers, we are busy.  We correct behavior we don’t like when we see it, so taking precious time away from customers and emails can seem like a waste of our time.  But performance appraisals are actually one of the

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How to Deal with the Office Scrooge

Managing Negative People

How to Deal with Negative Employees in the Workplace His name was Mark.  I was 34.  He was 54.  It was not my first management rodeo, but I’m pretty sure he saw me as one of his irresponsible teenagers who were in high school at the time.  Mark was so negative every day of the week, it drove me nuts. When

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The Importance of Asking Questions to Coach Employees

managers resource handbook

              EDITOR’S NOTE: Be sure to down our 8-page Coaching Through Questions Guideline and Managers Coaching Worksheet template from the Tools and Templates page! As managers, one of our primary responsibilities is to mentor and coach employees. Granted, a lot of mentoring and coaching takes place in short spurts by the water cooler, or

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Management Success Series Tip #3: Common Sense or Common Knowledge?

The previous tips in this series discussed the importance of influence (Tip #1) and visibility (Tip #2) as a manager.  Both of these may seem pretty obvious, which leads us to Tip #3.  On a flight not too long ago, I had a typical business traveler conversation with the passenger sitting next to me.  You know, it was that “What do you do?”,

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Management Success Series Tip #1 – Your First Day as Manager

  The Transition to Management   It’s a common experience.  You left work on Friday afternoon thinking about your weekend plans.  On Friday you were just a team member and part of the “crew.”  On Friday, you were given your tasks and were not responsible for what others did.  Sure, you were part of a team, but you were pretty much responsible for yourself.  Then, on Monday you start

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