The Worst Things a Boss Can Ever Say

how to be a bad boss

10 Real Quotes from Bad Bosses   As managers, if it seems like our employees are watching our every move and closely listening to our every word, it’s because they are.  In particular, the words that managers and business leaders say are very important.  It’s not about being politically correct or about being nice, but it is about how a manager’s words and statements are interpreted by their

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How To Run A Meeting In China and Manage Your Customer

running a meeting in china

15 REAL Tips for Working in China   Having returned from a trip to China earlier this week, I wanted to take a few minutes to share some learnings about how to conduct meetings and work with your customer in the People’s Republic.  Despite some concerns and disagreements before our arrival, my team was made up of several veterans when

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7 Things I Look For When Interviewing Job Applicants

conducting interviews of applicants

Evaluating A Job Candidate’s Interview Performance   Whether you’re on a hiring spree for your startup or trying to fill a key role in your organization, interviewing job applicants reveals a lot about your candidates.  We recently filled a critical role within our company, and while all three final candidates were internal to our business and knew the organization well,

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9 Challenges You Face When Hiring in an Emerging Economy

Hiring staff in developing nations

Hiring and Retention in Developing Nations Whether you’re hiring in India, recruiting in China, or opening an office in the Philippines, the obstacles are often the same.  Because of their rapid growth, hiring and staffing a team in an emerging economy will always present challenges in terms of language, skills and retention. But if you equip yourself with a plan

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Negotiating in China: 11 Essential Tips to Securing Business

contracts in china

Navigate the Challenges of Contract Negotiations in the People’s Republic   A Fortune 200 executive once told me “No CEO wants it on his or her watch that they missed out on China.” It goes without saying that the world’s largest marketplace is a force to be reckoned with. Having recently returned from a trip to China as part of some large

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Work From Home Employees: A Manager’s Dilemma

Managing remote employees

Should I Let Employees Work From Home?   Compared to just 15 years ago, the widespread availability of Wi-Fi, tablets, video conferences and smart phones have made the world our office.  Many jobs no longer require employees to be housed within the same four walls since they can connect virtually, just as if they were sitting at a desk in a high-rise

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How to Build A New Team from Scratch

how to build a successful team

7 Steps to Building a Successful Team: People, Purpose, Performance   The opportunity doesn’t come often for us, but getting the chance to build a brand new team from scratch is one of the most enjoyable experiences a manager will ever have.  After all, building a successful organization requires planning, creativity, execution and oversight…all at once.  For me, the first such

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5 Signs You Know It’s Time to Restructure

when to restructure a business

A college professor of mine once told me “There is no book on that.  Sometimes you just need to get in and figure your way out.”  Knowing when to restructure a business is one of those things.  Though there are books on organizational theory and team dynamics, there is no textbook out there telling us exactly when or how we should restructure our companies.  And neither aspect

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What Keeps You Here?

interview questions

Awkward Question; Inspiring Answers   We were working around the clock in response to a major product recall.  My team was exhausted.  Our customers were furious.  We had been at it for months.  Even though it was December, many of us knew we would have to work through the Christmas holidays to dig ourselves out of the situation.  To make matters

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How to Design an Office – 8 Tips for Managers

breadth development assignment

8 Tips for Remodeling Your Office for Managers Doing it Themselves Full Disclosure: I am not an architect, an interior designer, or a Ph.D candidate in inter-office psychological dynamics. Rather, I am just a manager of a 75+ employee department. Due to some recent restructuring in my firm, we had to remodel our office in order to accommodate additional employees

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5 Simple Ways You Can Promote Cultural Awareness At Work Today

managers resource handbook

  I often overhear business travelers at the airport talking on the phone, characterizing their imminent journey as “I’m headed to Asia” or “I’ll be in the Middle East next week.” I know I’ve done it as well because let’s face it, sometimes it’s just easier to say that rather saying something like “I’ve got 3 days in Tokyo, 3

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Mexico vs. Japan: The World Cup of Business

I recently read a newspaper article about World Cup football, which was great because it listed all the funny pairings of nations in various matches.  The article went into detail about various styles of play, which got me thinking about how such different countries work together. Having spent most of my career working overseas with clients and colleagues, I have witnessed

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Six Tips to Make an International Business Trip Successful

  In the modern business environment, working with international partners, customers, or suppliers is inevitable.  Sometimes an international project will be brief and short lived; in other instances your working relationship can last several years as you acrue thousands of frequent flier miles. Perhaps you will end up on an expat assignment for a couple years. When traveling abroad for business it is important

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The Importance of Understanding Cultural Differences in Business

managers resource handbook

I recently read Global Business Negotiations by Claude Cellich and Subhash Jain in which they define culture as “all learned behavior and values that are transmitted through shared experience to an individual living within a society.”  To me the active word here is ‘shared’ which implies that a nation’s culture serves as the common thread among its people. The description reminded me of a meeting

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Doing Business in China 101

managers resource handbook

  5 Tips for Working in China   China is a vast and exotic place.  You will find dazzling skyscrapers like something out of Sci-Fi flick.  And you will find remote villages that make you feel like you’ve taking a trip back in time.  If you are going to China for the first time, take note: doing business in China is very different

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