Your Leadership Style Defined in 9 Questions

what is leadership style

9 Ways to Evaluate Your Leadership Style   There’s a trendy phrase out there in the management world: ‘leadership style.’  But what is leadership style?  Well, for starters, your leadership style is the collective approach you take when looking across all aspects of being a manager of people.  Further, your style is your style; and it’s part personality, part skill set, part

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Justifying More Staff: Avoid These 9 Mistakes

Increasing headcount

  One of our most popular articles here at MRH discusses a basic strategy that we’ve used to justify an increase in staff.  And it’s no surprise: based on our research, 50% of managers say the biggest challenge they face is the size of their staff.  We’ve said it many times, but will mention it again.  Between salaries, benefits, insurance and other

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How to Manage Your Time: 15 REAL Ideas for the Busy Boss

ways to manage your time

15 Ways I Manage My Time As a Boss   It’s just about that time of year when things are at their busiest.  With the end of the year closing in, the pressure is on to meet our numbers.  We’re busy planning our projects and budgets for next year.  People are starting to use up their vacation, making their availability limited. 

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7 Things I Look For When Interviewing Job Applicants

conducting interviews of applicants

Evaluating A Job Candidate’s Interview Performance   Whether you’re on a hiring spree for your startup or trying to fill a key role in your organization, interviewing job applicants reveals a lot about your candidates.  We recently filled a critical role within our company, and while all three final candidates were internal to our business and knew the organization well,

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Motivating Employees: Saying the Right Thing at the Right Time

motivating staff in performance review

5 Free Ways to Motivate Your Staff in Challenging Times Motivating employees is not easy. When times are tough, motivating your staff becomes even harder. For the past two years, our business has been undergoing a significant amount of corporate restructuring, downsizing, and changes in management, all of which have understandably left my employees concerned about the future.  And because of the

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5 Signs You Know It’s Time to Restructure

when to restructure a business

A college professor of mine once told me “There is no book on that.  Sometimes you just need to get in and figure your way out.”  Knowing when to restructure a business is one of those things.  Though there are books on organizational theory and team dynamics, there is no textbook out there telling us exactly when or how we should restructure our companies.  And neither aspect

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How to Manage Your Goals and Metrics

Managing metrics

The Key to Hitting Business Metrics:  Reduce the Impossible to the Possible   Every year, companies and businesses establish their annual goals and performance targets.  At some point in time, responsibility for achieving those objectives is placed into the hands of managers and individual teams, often with minimal direction.  It’s the inevitable “go do this” behavior that we see from many

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5 Things you MUST Do to Start the Year Right

managers resource handbook

Using a Kick Off to Bring in a New Year with Your Team   Welcome to a New Year! The beginning of a new year marks a great time to set the next 12 month off on the right foot.  For many of us, a new year serves as the time when we recalibrate expectations of ourselves and our employees.  Between

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The Importance of Breathing Room in Management

15 slide puzzle

Learning How a Simple Game Makes for Better Business Have you ever played that children’s game of sliding tiles contained within a frame,  shown on the right? Most of you probably have. But for those who have not, the objective of the game is to place the pieces in a specific order, perhaps arranged by color or number. What most

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3 Things to Tell Employees After Someone Was Fired

how to fire someone

  Managing Your Team After Someone is Fired Think about the last time you experienced someone getting fired in the office. A peer, maybe a superior, or maybe you had to let go your own employee. Aside from obvious offenses like starting a fight in the office, berating a coworker or some other form of glaring misconduct in the workplace, the

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Your Signal Strength: Communication in Business

managers resource handbook

                      It was a game I played as a youngster; we called it ‘telephone.’ It was the game where students sat around in a circle whispering a message into the ear of the person beside them. When the last person got the message, he or she would say the message

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Why Making Your Employees Fail Makes You A Better Manager

managers resource handbook

Call it tough love.  Maybe it’s a form of parenting.  We as managers are responsible for our team’s success and getting a job done.  Further, we are charged with the growth and development of our employees.  What does this mean? Developing employees is not just sending them to a training class, or giving them feedback once a year during their performance review.  Developing employees

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Managers vs. Leaders, Authority vs. Influence

Much has been written about the difference between managers and leaders.  And while I don’t wish to add more to the debate, I feel compelled to jump in based on a discussion with one of my employees recently. I sat down with this employee as part of a regularly scheduled check in and we talked about her development and growth.  As she

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How Establishing Specific Metrics Strengthens Your Business

Every business has metrics.  We track our financial investments to see how they grow.  Runners continually push themselves to shave seconds of the time it takes them to run a mile.  And some people monitor their vehicle’s gas mileage to help determine when they need an oil change.  The point is that we establish metrics to track performance over time. Business Metrics In the same

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Management Success Series Tip #10: Manage Like Bobby Fischer

In 1972, American Bobby Fischer won the World Chess Championship by beating Boris Spassky of the Soviet Union. It was a match publicized worldwide as the battle between two superpowers. While both nations had massive nuclear arsenals, this particular battle was fought with figurines on a game board. Now, while I know who Bobby Fischer was, I admit that I

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Management Success Series Tip #9: Expect Learning

Managing people is a complex business.  There are personality differences, business pressures and customers to face on a daily basis.  Tip #6 discussed how good leaders need to show their human side.  As a leader of people, it’s important to tap into the human element of curiosity. Plenty of literature exists supporting the notion that a learning organization is the best model for

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Understand Management in 2 Sentences

managers resource handbook

An article I read today by Rosabeth Moss Kanter over @HarvardBiz summed up what I believe to be the epitome of good management.  In the article, Kanter states the following: “Good management is a series of well thought-through actions including phases, communications, checkpoints, customer-impact-testing, metrics, contingencies, and feedback loops, designed to produce specified results on time and on budget, based

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A Simple Tool to Drive Accountability and Alignment in an Organization

Managing metrics

 How to Hold Employees Accountable and Get the Result You Need   Among the many challenges first-time managers and business leaders face, learning how to hold employees accountable is perhaps one of the most difficult skills to learn.  Why?  Because the results we are expected to deliver entirely depend on the performance and contribution of our individual employees.  Simply put, as

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Management Success Series Tip #7: The Positive Attitude Creates More Productivity

All things being equal, a manager who maintains a positive attitude, even in times of adversity, will get more out of their team than the manager who casts a shadow of negativity.  In Tip #5, integrity was discussed as the standard to which good managers hold themselves. The next tip is often a byproduct of integrity – a positive, can-do attitude.

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Management Success Series Tip #6: Be Human

  Earlier in the Management Success Series, we talked about integrity and the importance of being honest and open with your team.  But as we discussed, we as managers cannot always fulfill promises no matter how hard we try.  And while integrity can remain constant, the business environment can be difficult to navigate.  We as managers can make mistakes, and that’s what makes

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