Your First 180 Days as a New Manager

things to do as new boss

18 Things To Do As a First Time Supervisor Great job!  You’ve moved up, and now you have entered the world of management!  Your first 6 months as a new boss can be eye-opening, to say the least.  There’s a lot to learn, a lot to do, and you need to set the tone for your new organization early on.  And what about all

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The SMART Goal Concept: Effectively Managing Performance

Examples of SMART Goals

  Writing SMART Goals (With Examples)   A colleague once told me “I have a goal in life…I want to climb Mt. Everest, someday.”  While he was absolutely serious in his demeanor and spoke at length about why he wanted to do it, the short conversation revealed he had never done any climbing before.  Further, he had hardly done research into what it actually

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Giving Effective Feedback to Employees: Do’s and Don’ts

Writing Performance Appraisals

The Dos and Don’ts of Employee Performance Appraisals To my friends, I described it as ‘an out of body experience.’ It was in reference to the annual performance review given to me by my boss a few years back, which left me dazed and confused.  The reason being quite simple: he was ill-prepared, could not give any specific examples of how I did, and the

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How to Build A New Team from Scratch

how to build a successful team

7 Steps to Building a Successful Team: People, Purpose, Performance   The opportunity doesn’t come often for us, but getting the chance to build a brand new team from scratch is one of the most enjoyable experiences a manager will ever have.  After all, building a successful organization requires planning, creativity, execution and oversight…all at once.  For me, the first such

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Succession Planning in Business, the Smart Way

succession planning template

7 Steps to Organizational Preservation   Though it is far more common than we would like to admit, our businesses and organizations are filled with what I like to call “single persons of failure,” or SPOF.  In my company, for example, we have a department manager who is nearing retirement in the next 18 months, yet we have no one identified as

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The 8 Most Common Mistakes We Make When Growing Our Business

mistakes managers make

And How to Avoid Them One of the best feelings we as managers and business leaders experience is seeing our businesses grow as a result of our effort and hard work. When it comes to large companies, these emotions may be result from watching a steady (or not-so-steady) increase in stock price. And that’s ok – creating value for shareholders

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How to Manage Your Goals and Metrics

Managing metrics

The Key to Hitting Business Metrics:  Reduce the Impossible to the Possible   Every year, companies and businesses establish their annual goals and performance targets.  At some point in time, responsibility for achieving those objectives is placed into the hands of managers and individual teams, often with minimal direction.  It’s the inevitable “go do this” behavior that we see from many

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How to Write An Employee Performance Review

Employee Performance Reviews

Writing Employee Performance Reviews Doesn’t Need to Be a Drag   Writing performance reviews of your employees can be extremely aggravating.  As managers, we are busy.  We correct behavior we don’t like when we see it, so taking precious time away from customers and emails can seem like a waste of our time.  But performance appraisals are actually one of the

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5 Things you MUST Do to Start the Year Right

managers resource handbook

Using a Kick Off to Bring in a New Year with Your Team   Welcome to a New Year! The beginning of a new year marks a great time to set the next 12 month off on the right foot.  For many of us, a new year serves as the time when we recalibrate expectations of ourselves and our employees.  Between

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The Importance of Breathing Room in Management

15 slide puzzle

Learning How a Simple Game Makes for Better Business Have you ever played that children’s game of sliding tiles contained within a frame,  shown on the right? Most of you probably have. But for those who have not, the objective of the game is to place the pieces in a specific order, perhaps arranged by color or number. What most

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Are Your Goals Centralized?

managers resource handbook

  Why Goal Setting for Managers Must Centralize Purpose   Ever feel like you’re on an island in the office? You know, everyone seems to be battling for their own needs and there’s a constant demand for your help, but rarely an offer of assistance in return? Having experienced it myself first hand, I think it’s fair to say that

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The Power of Incremental Progress

Take Small Steps To Reach Big Change

Every year, companies establish goals and objectives for their business.  Some firms may plan further out – as far as 5 years – in order to obtain a certain sales targets and other corporate metrics.  Unfortunately, many businesses stop there and lack a strategy for how they will actually achieve the goals.  As a result, the lofty numbers on the

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Your Results Matter Just as Much As How You Get Them

managers resource handbook

    I recently sat through a regional meeting for a large corporation, during which a series of presentations were made.  At the conclusion of the meeting, the regional manager got up to share a short set of slides that were presented at the annual corporate summit she had recently attended. The company has been undergoing a series of transformations

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How Establishing Specific Metrics Strengthens Your Business

Every business has metrics.  We track our financial investments to see how they grow.  Runners continually push themselves to shave seconds of the time it takes them to run a mile.  And some people monitor their vehicle’s gas mileage to help determine when they need an oil change.  The point is that we establish metrics to track performance over time. Business Metrics In the same

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A Simple Tool to Drive Accountability and Alignment in an Organization

Managing metrics

 How to Hold Employees Accountable and Get the Result You Need   Among the many challenges first-time managers and business leaders face, learning how to hold employees accountable is perhaps one of the most difficult skills to learn.  Why?  Because the results we are expected to deliver entirely depend on the performance and contribution of our individual employees.  Simply put, as

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7 Business Development Tips for Small Businesses

managers resource handbook

Build Fundamentals Into Your Small Business I recently worked with a small company to assist with their business development struggles.  The company employed about 20 employees and resided in the IT services industry.  The CEO described his company’s situation as “able to perform well when we can actually get in the door.”  Over the course of interviews and the evaluation of the business,

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Six Tips to Help You Approach Performance Reviews

Employee Performance Reviews

Feedback is a Gift.  Be Generous. It’s the end of the another performance cycle and if you’re like me, you are spending a large amount of time evaluating your employees for last year’s work.  Did they deliver on their commitments?  Have they spent time trying to self-improve?  Were they reliable?  Did they go above and beyond?  If you are new to management, employee performance evaluations

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Run More Effective Meetings With The 3 “W”s

    We are all accustomed to going to meetings where there is a lot of discussion and head nodding around the room.   After 60 minutes, there are jovial pats on the back as people leave the conference room; after all, there’s another meeting in there at the top of the hour.  But how many meetings have you gone to where nothing

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A Baseball Approach to Management

Learning from America’s Favorite Game I am a baseball fan.  Although I never used to enjoy the game, I have grown to appreciate the sport more and more – the strategies, the techniques, and the funny rules you don’t often hear about like the infield fly rule.  As I watched a game not too long ago, I listened to the commentators introduce

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