The Worst Things a Boss Can Ever Say

how to be a bad boss

10 Real Quotes from Bad Bosses   As managers, if it seems like our employees are watching our every move and closely listening to our every word, it’s because they are.  In particular, the words that managers and business leaders say are very important.  It’s not about being politically correct or about being nice, but it is about how a manager’s words and statements are interpreted by their

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16 Tips for New Project Managers

Dealing with Challenging Projects

When I became a project manager, the first thing I did was print out a bunch of documents, the Statement of Work, some spreadsheets with basic financial information and put it all in a well-organized 3-ring binder.  Beyond that, I didn’t know what I was doing.  So I just got down to work.  That was 20 years ago and since that time, I’ve learned a

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How to Develop Your Employees

How to develop staff

29 Fantastic Ways to Mentor and Develop Your Employees   If there is one thing that sets apart the great managers from the rest of the crowd, it would be their ability to continuously develop employees and to grow the capability of their teams.  Unlike managers who simply focus on results, the leaders who place deliberate emphasis on employee development build morale and

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10 Signs You’re a Bad Boss

horribe boss characteristics

Horrible Bosses … in Real Life If you’ve ever seen the movie Horrible Bosses, you probably reacted the way most of us did: some of the amazingly inappropriate behavior in the film registered a little close to home.  We’ve all had some sort of run in with a really bad boss in our career, and while the movie makes a

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How to Run a Staff Meeting

How to Run A Staff Meeting

Run Your Staff Meeting Using These 8 Easy Steps   Every manager out there has been faced with running a staff meeting.  Some managers treat them as afterthoughts and hold them out of obligation, others treat them as sacred and essential team huddles, regardless of what’s happening.  And for new managers, the thought of having everyone looking at you, or waiting

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Managing a Layoff – Part 4

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, HERE for Part 2 or HERE for Part 3.  Key details

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Managing a Layoff – Part 3

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, and HERE for Part 2.  Key details are omitted to

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Managing a Layoff – Part 1

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500   EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization.  This is the first in a 4-part series.  Key details are omitted to keep it anonymous, however the timing, details and commentary are factual. 

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New Manager Ice Breakers: 6 Awesome Ways to Connect with New Employees

Overcome the Fear of Managing Older Employees

Regardless of whether its your first management gig, or just a new team for you to lead, every manager has a their first meeting with a new team.  And while your new employees are likely to be generally cordial and kind, they’re still getting to know you, just as you’re getting to know them.  You want to get past this period

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Management Best Practices: 14 Things That Only the BEST Leaders Do

managing and leading

    It goes without saying that managing a team and leading people comes with a lot of responsibility.  And while many managers are successful and have great careers, there are other managers who simply knock it out of the park.  They get results, meet their budget and seemingly don’t break a sweat in doing so.  Is it effortless?  Absolutely not. 

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8 of My Favorite Interview Questions

managers resource handbook

The Art of Interviewing Job Candidates One of the most difficult and important decisions you will make as a manager of people is selecting who to hire, and planning how to staff your team.  Such decisions should not be taken likely – you are responsible for the getting results, and hiring the wrong people is tremendously disruptive and costly to

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What Keeps You Here?

interview questions

Awkward Question; Inspiring Answers   We were working around the clock in response to a major product recall.  My team was exhausted.  Our customers were furious.  We had been at it for months.  Even though it was December, many of us knew we would have to work through the Christmas holidays to dig ourselves out of the situation.  To make matters

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How to Manage Your Own Boss

managing your boss

Congratulations!  You have a New Employee! …And it Just Happens to Be Your Boss.   The idea of it sounds ludicrous.  You have a large staff, countless projects and relentless customers to take care of throughout your day.  And then you realize you have to add one more load on top of it: managing your own boss.  Sad but true,

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From the Front Lines: The Lifecycle of a Crisis

Crisis Management Process

Managing Crisis in the Workplace None of us had any idea that it was the first day of what would become a 10 month, $25,000,000 investigation. It was late in the afternoon on a cool fall day when the Quality Assurance Manager and the Operations Manager came to my office with a concern over a product defect that had been

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How to Manage Your Friend

managing friends

How to Be a Boss and a Friend A former mentor of mine once told me that there are two highly uncomfortable relationships one encounters in his or her management career. The first of these relationships was the one you have when your former boss ends up working for you. That is, the person from whom you once took your

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The 8 Most Common Mistakes We Make When Growing Our Business

mistakes managers make

And How to Avoid Them One of the best feelings we as managers and business leaders experience is seeing our businesses grow as a result of our effort and hard work. When it comes to large companies, these emotions may be result from watching a steady (or not-so-steady) increase in stock price. And that’s ok – creating value for shareholders

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How to Overcome Your Predecessor

promoted to manager

  Overcoming the Legacy of Your Predecessor Maybe they retired. Perhaps there was some restructuring. Maybe they left the firm, or simply got promoted. Like many new managers, you may find that your predecessor walked on water and now you have to overcome that legacy as the incumbent. Transitioning into a new management position is tough for even experienced managers.

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5 Things You Can Do TODAY to Be a Better Manager

How to be a better manager

How to Become a More Effective Manager Our employee survey scores just came in. The results were about as poor as you could imagine. Employee engagement scored a 58% overall. Communication came in at 50%. Management Effectiveness across the business: a whopping 61%. Only six out of ten employees see his or her manager as a good leader and motivator.

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Six Key Strategies for a Business Renewal

Turning Around a Business

How to Find Your Way When The Odds are Against You   Nothing is going your way.  The sky is falling.  You’re not sure what to do next.  No one else seems to have answers, either.  All you get are more questions.  A business turnaround is one of the most complex and challenging experiences a manager will ever go through

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25 Practical Tips For Managing a Crisis in the Workplace

managers resource handbook

Here is What You Need To Do When the Sky Is Falling If you have not yet experienced it in your career, you will at some point. Managing a crisis is difficult for even the most skilled of leaders. Every time I think of such situations, I imagine that scene in the movie Apollo 13, when NASA controllers place all

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