6 Great Coaching Conversations to Guide Your Employees’s Careers

career counseling

Helping Employees Make Career Choices As managers, our job is to get results, plan resources, and develop our employees.  In terms of effective employee development, the time we take to coach our staff members is critical to helping each one become a growing force within the organization.  Further, sometimes, we need to mentor them on more than just the day-to-day skills

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Your First 180 Days as a New Manager

things to do as new boss

18 Things To Do As a First Time Supervisor Great job!  You’ve moved up, and now you have entered the world of management!  Your first 6 months as a new boss can be eye-opening, to say the least.  There’s a lot to learn, a lot to do, and you need to set the tone for your new organization early on.  And what about all

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How to Ensure a Remote Employee is Actually Working

remote worker actually working

Working Hard or Hardly Working?   It’s a question we all ask ourselves.  Telecommuting is no longer a “new” thing.  For many companies, large and small, more and more employees work from home, either occasionally, or on a regular basis.  All you need is an internet connection.  But supervising these remote employees presents challenges to you as a manager because, well,

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What is a Skills Matrix And How Do I Create One?

5 Things You Need to Do to Create Your Own Skills Matrix Imagine: a critical assignment comes in, and you need to figure out who to give it to in order to get it done.  You only have one shot to get it right in order to secure that new contract.  Who do you give it to?  Who is the most capable? 

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10 Signs You’re a Bad Boss

horribe boss characteristics

Horrible Bosses … in Real Life If you’ve ever seen the movie Horrible Bosses, you probably reacted the way most of us did: some of the amazingly inappropriate behavior in the film registered a little close to home.  We’ve all had some sort of run in with a really bad boss in our career, and while the movie makes a

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How to Manage Your Poor Performers

employee performance issues

If there is one thing that every manager has in common, it’s that we’ve all dealt with employee performance issues.  Everyone of us has a Susan, who always does everything right and never seems to make a mistake.  And then, we all have a Michael, who never seems to get it or who never seems to be able to get

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Work From Home Employees: A Manager’s Dilemma

Managing remote employees

Should I Let Employees Work From Home?   Compared to just 15 years ago, the widespread availability of Wi-Fi, tablets, video conferences and smart phones have made the world our office.  Many jobs no longer require employees to be housed within the same four walls since they can connect virtually, just as if they were sitting at a desk in a high-rise

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Giving Effective Feedback to Employees: Do’s and Don’ts

Writing Performance Appraisals

The Dos and Don’ts of Employee Performance Appraisals To my friends, I described it as ‘an out of body experience.’ It was in reference to the annual performance review given to me by my boss a few years back, which left me dazed and confused.  The reason being quite simple: he was ill-prepared, could not give any specific examples of how I did, and the

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Succession Planning in Business, the Smart Way

succession planning template

7 Steps to Organizational Preservation   Though it is far more common than we would like to admit, our businesses and organizations are filled with what I like to call “single persons of failure,” or SPOF.  In my company, for example, we have a department manager who is nearing retirement in the next 18 months, yet we have no one identified as

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Management Best Practices: 14 Things That Only the BEST Leaders Do

managing and leading

    It goes without saying that managing a team and leading people comes with a lot of responsibility.  And while many managers are successful and have great careers, there are other managers who simply knock it out of the park.  They get results, meet their budget and seemingly don’t break a sweat in doing so.  Is it effortless?  Absolutely not. 

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What Keeps You Here?

interview questions

Awkward Question; Inspiring Answers   We were working around the clock in response to a major product recall.  My team was exhausted.  Our customers were furious.  We had been at it for months.  Even though it was December, many of us knew we would have to work through the Christmas holidays to dig ourselves out of the situation.  To make matters

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How to Manage Your Own Boss

managing your boss

Congratulations!  You have a New Employee! …And it Just Happens to Be Your Boss.   The idea of it sounds ludicrous.  You have a large staff, countless projects and relentless customers to take care of throughout your day.  And then you realize you have to add one more load on top of it: managing your own boss.  Sad but true,

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How to Manage Your Friend

managing friends

How to Be a Boss and a Friend A former mentor of mine once told me that there are two highly uncomfortable relationships one encounters in his or her management career. The first of these relationships was the one you have when your former boss ends up working for you. That is, the person from whom you once took your

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The 70, 20, 10 Rule for Employee Development

promoted to manager

Promoting Skill Development of Your Human Resources Employee development is a hot topic in today’s human resource and executive management circles.  Companies are investing more and more time and energy into building organizational strength through the capabilities of their employees.  It’s been said for some time that a company’s greatest asset is its people.  And now, firms have finally woken up

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How to Write An Employee Performance Review

Employee Performance Reviews

Writing Employee Performance Reviews Doesn’t Need to Be a Drag   Writing performance reviews of your employees can be extremely aggravating.  As managers, we are busy.  We correct behavior we don’t like when we see it, so taking precious time away from customers and emails can seem like a waste of our time.  But performance appraisals are actually one of the

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Why Making Your Employees Fail Makes You A Better Manager

managers resource handbook

Call it tough love.  Maybe it’s a form of parenting.  We as managers are responsible for our team’s success and getting a job done.  Further, we are charged with the growth and development of our employees.  What does this mean? Developing employees is not just sending them to a training class, or giving them feedback once a year during their performance review.  Developing employees

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Management Success Series Tip #3: Common Sense or Common Knowledge?

The previous tips in this series discussed the importance of influence (Tip #1) and visibility (Tip #2) as a manager.  Both of these may seem pretty obvious, which leads us to Tip #3.  On a flight not too long ago, I had a typical business traveler conversation with the passenger sitting next to me.  You know, it was that “What do you do?”,

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Management Success Series Tip #1 – Your First Day as Manager

  The Transition to Management   It’s a common experience.  You left work on Friday afternoon thinking about your weekend plans.  On Friday you were just a team member and part of the “crew.”  On Friday, you were given your tasks and were not responsible for what others did.  Sure, you were part of a team, but you were pretty much responsible for yourself.  Then, on Monday you start

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