Justifying More Staff: Avoid These 9 Mistakes

Increasing headcount

  One of our most popular articles here at MRH discusses a basic strategy that we’ve used to justify an increase in staff.  And it’s no surprise: based on our research, 50% of managers say the biggest challenge they face is the size of their staff.  We’ve said it many times, but will mention it again.  Between salaries, benefits, insurance and other

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How to Ensure a Remote Employee is Actually Working

remote worker actually working

Working Hard or Hardly Working?   It’s a question we all ask ourselves.  Telecommuting is no longer a “new” thing.  For many companies, large and small, more and more employees work from home, either occasionally, or on a regular basis.  All you need is an internet connection.  But supervising these remote employees presents challenges to you as a manager because, well,

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How to Manage Your Time: 15 REAL Ideas for the Busy Boss

ways to manage your time

15 Ways I Manage My Time As a Boss   It’s just about that time of year when things are at their busiest.  With the end of the year closing in, the pressure is on to meet our numbers.  We’re busy planning our projects and budgets for next year.  People are starting to use up their vacation, making their availability limited. 

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How to Develop Your Employees

How to develop staff

29 Fantastic Ways to Mentor and Develop Your Employees   If there is one thing that sets apart the great managers from the rest of the crowd, it would be their ability to continuously develop employees and to grow the capability of their teams.  Unlike managers who simply focus on results, the leaders who place deliberate emphasis on employee development build morale and

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How to Run a Staff Meeting

How to Run A Staff Meeting

Run Your Staff Meeting Using These 8 Easy Steps   Every manager out there has been faced with running a staff meeting.  Some managers treat them as afterthoughts and hold them out of obligation, others treat them as sacred and essential team huddles, regardless of what’s happening.  And for new managers, the thought of having everyone looking at you, or waiting

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How to Manage Your Poor Performers

employee performance issues

If there is one thing that every manager has in common, it’s that we’ve all dealt with employee performance issues.  Everyone of us has a Susan, who always does everything right and never seems to make a mistake.  And then, we all have a Michael, who never seems to get it or who never seems to be able to get

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7 Ways to Reduce Cost in Your Business

cutting cost business

  As all business leaders know, when a company becomes strained and pressed for cash, we need to look for ways to reduce our costs and expenses.  While cost control is always important, we naturally spend more during periods of growth to support the increasing size and momentum of the organization.  The challenge comes when growth slows and we need to figure

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Motivating Employees: Saying the Right Thing at the Right Time

motivating staff in performance review

5 Free Ways to Motivate Your Staff in Challenging Times Motivating employees is not easy. When times are tough, motivating your staff becomes even harder. For the past two years, our business has been undergoing a significant amount of corporate restructuring, downsizing, and changes in management, all of which have understandably left my employees concerned about the future.  And because of the

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5 Inexpensive Ways to Pay for Training Employees

pay for training

How I Cut the Cost of Training My Employees in Half   Many managers are familiar with the old 70, 20, 10 Rule for employee development.  The last 10% of the 70, 20, 10 Rule, of course, is training.  However, since formal training only makes up a small part of employee development plans, many managers push it off entirely.  After all, training employees takes

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How to Develop a New Process

Sample Process Map and Spaghetti Diagram

The 7 Rules of Process Development and Implementation   You’ve got a great product, friendly customer service, happy customers and cash.  What’s missing?  An often forgotten ingredient to a well-run business is the development and implementation of processes that serve as the backbone for a company.  Developing effective processes makes your internal activities repeatable and consistent.  And the more stable your operation, the more

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Work From Home Employees: A Manager’s Dilemma

Managing remote employees

Should I Let Employees Work From Home?   Compared to just 15 years ago, the widespread availability of Wi-Fi, tablets, video conferences and smart phones have made the world our office.  Many jobs no longer require employees to be housed within the same four walls since they can connect virtually, just as if they were sitting at a desk in a high-rise

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5 Signs You Know It’s Time to Restructure

when to restructure a business

A college professor of mine once told me “There is no book on that.  Sometimes you just need to get in and figure your way out.”  Knowing when to restructure a business is one of those things.  Though there are books on organizational theory and team dynamics, there is no textbook out there telling us exactly when or how we should restructure our companies.  And neither aspect

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Managing a Layoff – Part 2

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 4-part series.  Click HERE for Part 1, and HERE for Part 3.  Key details are omitted to

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Management Best Practices: 14 Things That Only the BEST Leaders Do

managing and leading

    It goes without saying that managing a team and leading people comes with a lot of responsibility.  And while many managers are successful and have great careers, there are other managers who simply knock it out of the park.  They get results, meet their budget and seemingly don’t break a sweat in doing so.  Is it effortless?  Absolutely not. 

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8 of My Favorite Interview Questions

managers resource handbook

The Art of Interviewing Job Candidates One of the most difficult and important decisions you will make as a manager of people is selecting who to hire, and planning how to staff your team.  Such decisions should not be taken likely – you are responsible for the getting results, and hiring the wrong people is tremendously disruptive and costly to

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What Keeps You Here?

interview questions

Awkward Question; Inspiring Answers   We were working around the clock in response to a major product recall.  My team was exhausted.  Our customers were furious.  We had been at it for months.  Even though it was December, many of us knew we would have to work through the Christmas holidays to dig ourselves out of the situation.  To make matters

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How to Design an Office – 8 Tips for Managers

breadth development assignment

8 Tips for Remodeling Your Office for Managers Doing it Themselves Full Disclosure: I am not an architect, an interior designer, or a Ph.D candidate in inter-office psychological dynamics. Rather, I am just a manager of a 75+ employee department. Due to some recent restructuring in my firm, we had to remodel our office in order to accommodate additional employees

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From the Front Lines: The Lifecycle of a Crisis

Crisis Management Process

Managing Crisis in the Workplace None of us had any idea that it was the first day of what would become a 10 month, $25,000,000 investigation. It was late in the afternoon on a cool fall day when the Quality Assurance Manager and the Operations Manager came to my office with a concern over a product defect that had been

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How to Manage Your Friend

managing friends

How to Be a Boss and a Friend A former mentor of mine once told me that there are two highly uncomfortable relationships one encounters in his or her management career. The first of these relationships was the one you have when your former boss ends up working for you. That is, the person from whom you once took your

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How to Overcome Your Predecessor

promoted to manager

  Overcoming the Legacy of Your Predecessor Maybe they retired. Perhaps there was some restructuring. Maybe they left the firm, or simply got promoted. Like many new managers, you may find that your predecessor walked on water and now you have to overcome that legacy as the incumbent. Transitioning into a new management position is tough for even experienced managers.

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