The Manager's Resource Handbook
Tools, Resources and Guides for Managers and Business Leaders. Real Advice from Real Bosses.
Identifying What Customers Value Think about the last time you went into a store prepared to buy something, but eventually left empty-handed. What was the reason you, as a customer, did not make that purchase? There are many possible answers to this question; maybe it was too expensive, the quality may not have been to your liking, or you simply
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In 1972, American Bobby Fischer won the World Chess Championship by beating Boris Spassky of the Soviet Union. It was a match publicized worldwide as the battle between two superpowers. While both nations had massive nuclear arsenals, this particular battle was fought with figurines on a game board. Now, while I know who Bobby Fischer was, I admit that I
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How Emphasis on Fundamentals Leads To More Successful Business I was recently working with a large multi-billion euro corporation that ranks high on the Fortune 500 list. Unlike small companies, this firm is publicly traded and has a stock price that has done very well for quite some time. In the eyes of investors, it had all the right chemical make-up of
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So far in the Management Success Series, we discussed essentials like influence, visibility and employee development. There’s an old saying that not all managers are leaders, which is unfortunately true. Some people are put in managerial positions for which they are simply not suited. But the opposite is also true: good managers are good leaders. We look up to good leaders because
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Breaking News: Managers actually have two jobs! Previously in the Management Success Series, we talked about influence and visibility as key managerial traits. In Tip #3, we discussed common sense and the need to adapt amid a constant state of change. There’s an added layer of complexity that good business leaders and managers need to understand. Early in my career, I had a
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How to Conduct a SWOT Analysis: Take a Closer Look At Your Business Leading a successful company requires you periodically spend time identifying ways to improve and get better. A SWOT analysis is one evaluation method that aids in organizing characteristics of your business that you deem as successes or concerns. Specifically, a SWOT analysis is an evaluation technique that helps you capture the Strengths, Weaknesses, Opportunities and Threats
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How to Restructure an Organization If you’ve ever been part of restructuring of an organization, you know that the very mention of it can induce a sense of worry. Restructuring a company is tough and takes a great deal of careful planning. Moreover, business renewal is never easy nor is it fun because big decisions need to be made that affect
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The previous tips in this series discussed the importance of influence (Tip #1) and visibility (Tip #2) as a manager. Both of these may seem pretty obvious, which leads us to Tip #3. On a flight not too long ago, I had a typical business traveler conversation with the passenger sitting next to me. You know, it was that “What do you do?”,
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How to Grow Your Small Business We recently worked with a small company to assist with their business development struggles. The CEO described his company’s situation as “able to perform well when we can actually get in the door.” The company employed about 20 employees and worked in the IT services industry. MRH conducted an evaluation of the business, focusing
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Research and Development Spending: Where Did the Money Go? I recently read Borderless World by Kenichi Ohmae in which he discusses the approaches companies take in terms of their technology growth and research investment. In his book, Ohmae highlights the differences between companies that truly flood the pipeline with investment, and those that play the betting game with a handful of specific projects. Having
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How to Assign Action Items in Meetings We are all accustomed to going to meetings where there is a lot of discussion and head nodding around the room. After 60 minutes, there are jovial pats on the back as people leave the conference room; after all, there’s another meeting in there at the top of the hour. But how many meetings
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