The Manager's Resource Handbook
Tools, Resources and Guides for Managers and Business Leaders. Real Advice from Real Bosses.
A Formula for Giving Performance Feedback to Our Most Talented Workers When I first became a manager of other people, I was deathly afraid of having to deal with performance issues and difficult employees. And while it took a little time to figure out how to manage those individuals, it was not until I sat down with my best employee for the
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Learning from the Mistakes We Make as a Managers of People Giving feedback to our employees is just one of the many responsibilities of being a manager. It is part of the job, as is receiving constructive criticism from our own boss. Whether you are an entry-level employee, or the CEO of a Fortune 200 company, feedback is a gift. No matter
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16 Mistakes We Make When Interviewing a Job Candidate Ever feel like you are just asking random questions to a job candidate during an interview? Do you watch the clock just trying to fill the minutes with conversation? Interviewing job applicants to fill an open position on your team is no easy task, and conducting a meaningful interview is a skill
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How to Retain Good Employees There are two things that unite every manager and business leader, in every industry, and in every country. First, they want the best talent working in their organization. And second, they want their talented workers to stay. But this is no longer the working environment of the past generations when people remained with the same
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Writing SMART Goals for Employees (With Examples) A colleague once told me “I have a really important goal in life…I want to climb Mt. Everest, someday.” While he was absolutely serious in his demeanor and spoke at length about why he wanted to do it, the short conversation revealed he had never done any climbing before. Further, he had hardly done research into
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If there is one thing that every manager has in common, it’s that we’ve all dealt with employee performance issues. Every one of us has a Susan, who always does everything right and never makes a mistake. And then, we all have a Michael, who struggles to get it together. Michael’s performance problems never seem to go away and managing
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5 Free Ways to Motivate Your Staff in Challenging Times Motivating employees is not easy. When times are tough, motivating your staff becomes even harder. For the past two years, our business has been undergoing a significant amount of corporate restructuring, downsizing, and changes in management, all of which have understandably left my employees concerned about the future. To make matters worse,
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Should I Let Employees Work From Home? Compared to just 15 years ago, the widespread availability of Wi-Fi, tablets, video conferences and smart phones have made the world our office. Many jobs no longer require employees to be housed within the same four walls since they can connect virtually, just as if they were sitting at a desk in a high-rise office
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Making Organizational Changes in Support of Your Future Success A college professor of mine once told me “There is no book on that. Sometimes you just need to get in and figure your way out.” Knowing when to restructure a business is one of those things. Though there are books on organizational theory and team dynamics, there is no textbook out there telling us exactly
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7 Steps to Organizational Preservation Though it is far more common than we would like to admit, our businesses and organizations are filled with what I like to call “single persons of failure,” or SPOF. In my company, for example, we have a department manager who is nearing retirement in the next 18 months, yet we have no one identified as his
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What it Takes to Become a Great Boss and a Great Leader It goes without saying that managing a team and leading people comes with a lot of responsibility. And while many managers are successful and have great careers, there are other managers who simply knock it out of the park. They get results, meet their budget and seemingly don’t break
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Congratulations! You have a New Employee!…And it Just Happens to Be Your Boss. The idea of it sounds ludicrous. You have a large staff, countless projects and relentless customers to take care of throughout your day. And then you realize you have to add one more load on top of it: managing your own boss. Sad but true, if you
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Remember when your Project Manager came in the conference room last month, his forehead pulsating, as if he were just itching for a fight of any kind? We’ve all had those people in our office, reminding us of the great scene from Monty Python – “The Argument Clinic.” Maybe there is pressure from higher up to get results, or perhaps it
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How to Create an Executive Summary Raise your hand if you have ever sat through a presentation and walked away not understanding its core message. Now, raise your hand if you’ve ever asked an employee to give you a project briefing, only for them to bury you in data, facts and graphics. Finally, raise your hand if you’ve ever picked
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8 Workplace Remodel Tips for Managers Doing it Themselves A workplace is more than just the four walls that surround people. Rather, a modern workplace is an environment in which ideas are born, where breakthroughs are made, and where profit is generated. Impressive campuses likes those of Apple or the trendy refurbished factory that now houses a Brooklyn start up
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A Manager’s Guide to Promoting Staff and Knowing When It’s Time Promoting your employees entails a lot more than just giving them more pay. Promotions are about developing your staff, rewarding performance, building a succession plan for your business, and managing the overall advancement of your workforce. Further, these days, employees seek advancement – whether inside or outside your company – so
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9 Ways You’re Hurting Morale… And Don’t Even Know It Every manager among us is busy. We have a job vacancy to fill, we have expense reports to approve, we have a staff meeting to run…and after all that, we have our own work to do. So, where in all of that do we keep employees motivated, performing at a
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Overcoming the Legacy of Your Predecessor Maybe they retired. Perhaps there was some restructuring. Maybe they left the firm, or simply got promoted. In any case, the old boss left, and you were hired to take over. Even for experienced managers, the transition into a new management role is tough and may feel like an uphill battle to win over
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How to Become a More Effective Manager Management effectiveness is not just a trendy phrase, but a true attribute and measure of how well managers perform at their jobs. In this case, we’re not just talking about results, but the whole package – essentially, how our employees see us as leaders. We’ve all had some really bad bosses. But, many
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Is Your Training Plan Being Cut Year After Year? Read On… It’s a battle out there, folks. Between a fragile economy, steep competition, and the rising costs of business, it seems like we as managers spend as much time cutting costs as we do planning our budgets in the first place. The first step in trimming a budget, of course, is to limit what
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