5 Things You MUST Do to Start the Year Right

new year kickoff for staff

How To Create Your Management New Year’s Resolutions Welcome to a New Year!  The beginning of a new year offers the closest thing we ever get to a fresh start as a manager, allowing us to recalibrate expectations of ourselves and our employees.  It also marks a great time for business leaders to set the next 12 months off on the

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7 Mistakes I Made as a Manager and What I Learned From Each One

learning from management mistakes

Learning from the Mistakes We Make as a Managers of People   Giving feedback to our employees is just one of the many responsibilities of being a manager.  It is part of the job, as is receiving constructive criticism from our own boss.  Whether you are an entry-level employee, or the CEO of a Fortune 200 company, feedback is a gift.  No matter

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How to Decline a Job Applicant

declining job applicants

7 Tips for Telling a Candidate They Didn’t Get the Job Hiring new employees is always an enjoyable experience.  For starters, you get the chance to increase your staff while bringing in new skills.  Filling a vacancy also lets you increase your team’s capacity, enhancing your flexibility in terms of maneuvering work assignments around your department.  But along with the good comes the

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12 Tips for Writing a Better Email

how to write better email

Manager’s Guide to Better Email Writing Even in the age of Facebook, Twitter and text messaging, email is still at the core of modern business communication.  We use email to communicate to our customers, our suppliers, our employees and our superiors.  We use it to send mass-communication to our entire organization, and we use email to contact a single recipient.  Moreover, according

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Are Exit Interviews Really Necessary?

how to conduct exit interview

A friend of mine recently changed jobs.  He was a 19-year veteran of the company he left, during which time he worked on a number of successful projects and had worked in several departments.  And yet, after nearly two decades with the firm, he was informed that no exit interview would be held as the company saw no value for the

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20 Rookie Manager Mistakes You Want to Avoid

management mistakes to avoid

  Every manager has that first day on the job.  And no matter how many years of work experience he or she may have, most first-time managers quickly realize they have a lot to take in.  (We’ve all been there!)  As we learn, we are bound to have our screw ups, it’s normal.  The good news is that we can always

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Your First 180 Days as a New Manager

things to do as new boss

18 Things To Do As a First Time Supervisor Great job!  You’ve moved up, and now you have entered the world of management!  Your first 6 months as a new boss can be eye-opening, to say the least.  There’s a lot to learn, a lot to do, and you need to set the tone for your new organization early on.  And what about all

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How to Ensure a Remote Employee is Actually Working

remote worker actually working

Working Hard or Hardly Working?   It’s a question we all ask ourselves.  Telecommuting is no longer a “new” thing.  For many companies, large and small, more and more employees work from home, either occasionally, or on a regular basis.  All you need is an internet connection.  But supervising these remote employees presents challenges to you as a manager because, well,

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How to Manage Your Time: 15 REAL Ideas for the Busy Boss

ways to manage your time

15 Ways I Manage My Time As a Boss   It’s just about that time of year when things are at their busiest.  With the end of the year closing in, the pressure is on to meet our numbers.  We’re busy planning our projects and budgets for next year.  People are starting to use up their vacation, making their availability limited. 

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16 Tips for New Project Managers

Dealing with Challenging Projects

When I became a project manager, the first thing I did was print out a bunch of documents, the Statement of Work, some spreadsheets with basic financial information and put it all in a well-organized 3-ring binder.  Beyond that, I didn’t know what I was doing.  So I just got down to work.  That was 20 years ago and since that time, I’ve learned a

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7 Things I Look For When Interviewing Job Applicants

conducting interviews of applicants

Evaluating A Job Candidate’s Interview Performance   Whether you’re on a hiring spree for your startup or trying to fill a key role in your organization, interviewing job applicants reveals a lot about your candidates.  We recently filled a critical role within our company, and while all three final candidates were internal to our business and knew the organization well,

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How to Run a Staff Meeting

How to Run A Staff Meeting

Make Staff Meetings More Engaging and Valuable Using These 8 Easy Steps Every one of us has attended a staff meeting – either as a participant or as the host. Some managers treat them as afterthoughts and hold them out of obligation, while others treat them as sacred and essential team huddles, regardless of what’s happening.  For new managers, the

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Managing a Layoff – Part 2

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 4-part series.  Click HERE for Part 1, and HERE for Part 3.  Key details are omitted to

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Managing a Layoff – Part 1

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500   EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization.  This is the first in a 4-part series.  Key details are omitted to keep it anonymous, however the timing, details and commentary are factual. 

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New Manager Ice Breakers: 6 Awesome Ways to Connect with New Employees

Overcome the Fear of Managing Older Employees

Regardless of whether its your first management gig, or just a new team for you to lead, every manager has a their first meeting with a new team.  And while your new employees are likely to be generally cordial and kind, they’re still getting to know you, just as you’re getting to know them.  You want to get past this period

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How to Write An Employee Performance Review

Employee Performance Reviews

Writing Employee Performance Reviews Doesn’t Need to Be a Drag   Writing performance reviews of your employees can be extremely aggravating.  As managers, we are busy.  We correct behavior we don’t like when we see it, so taking precious time away from customers and emails can seem like a waste of our time.  But performance appraisals are actually one of the

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From Employee to Boss: Transitioning to Being a Manager

managers resource handbook

10 Changes For New Bosses So you finally got that promotion at work. Congratulations! After all those long hours, extra effort, and volunteering to take on more work, you finally got your first management gig.   In the heat of the energy and excitement of opening a new chapter in your career, though, like many other first time managers, you may

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Should Managers Apologize?

managers resource handbook

Does Admitting Your Mistakes Make You a Bad Manager?   A hot-tempered conference call had just ended.  I stepped out of my office to get some fresh air.  At the water cooler I ran into a peer, a fellow manager, who had also been on the conference call. “Wow, that was intense” she said. “Yeah. I don’t get why he just won’t let it

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10 Secrets for New Managers

How to be a better manager

Settling In as a First-Time Boss For some new managers, the idea of giving performance reviews and being responsible for others can be intimidating.  For others, there are questions concerning how they manage people older than them, or fears of being accepted by their new team.  Though I’ve been managing teams for nearly two decades, I too, had these fears.  Bottom

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BLUFing Your Communication at Work

managers resource handbook

How to Present Information to Your Target Audience We’ve all experienced it.  We ask for an update and our employee who sits just three offices down writes you an email that takes them an hour to write, and you 20 minutes to read.  Or, we get 4 attachments full of data and numbers that clog our inbox.  The concept of audience is taught

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