The Manager's Resource Handbook
Tools, Resources and Guides for Managers and Business Leaders. Real Advice from Real Bosses.
Questions for Building a Business Case Any manager who has hired new employees has dealt with challenges related to wages. Why else do recruiters ask for a candidates salary as part of the initial screening process? What they’re really asking is “can I afford you?” I actually had one hiring manager tell me “This guy is making more than I do, we could never
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A Good Capture Strategy is More Than Just a Good Price Last week, I sat through a capture strategy meeting. The sales manager responsible for the territory was presenting a new opportunity to the management team and walked us through the capture efforts. Financially, the business case looked good. The level of risk seemed low, and the customer was one we did
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Management Tips from Mother Nature As the air begins to cool and the days get shorter, we begin to see the first stages of fall settle in. For some, it’s a welcomed sign; for others, it may mark the end of a great summer. But for everyone, the arrival of the fall season is inevitable and simply part of life.
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7 Steps to Organizational Preservation Though it is far more common than we would like to admit, our businesses and organizations are filled with what I like to call “single persons of failure,” or SPOF. In my company, for example, we have a department manager who is nearing retirement in the next 18 months, yet we have no one identified as his
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A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, HERE for Part 2 or HERE for Part 3. Key details
» Read more A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, and HERE for Part 2. Key details are omitted to
» Read more A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 4-part series. Click HERE for Part 1, and HERE for Part 3. Key details are omitted to
» Read more A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the first in a 4-part series. Key details are omitted to keep it anonymous, however the timing, details and commentary are factual.
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Regardless of whether its your first management gig, or just a new team for you to lead, every manager has a their first meeting with a new team. And while your new employees are likely to be generally cordial and kind, they’re still getting to know you, just as you’re getting to know them. You want to get past this period
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The Art of Interviewing Job Candidates One of the most difficult and important decisions you will make as a manager of people is selecting who to hire and planning how to staff your team. Such decisions should not be taken likely – as the boss, you are responsible for the getting results. Additionally, hiring the wrong people is tremendously disruptive
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…And How to Avoid Them One of the best feelings we as managers and business leaders experience is seeing our businesses grow as a result of our effort and hard work. For large companies, these emotions may result from watching a steady (or not-so-steady!) increase in stock price. For smaller companies, such feelings can emerge when we simply gain a
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A Manager’s Guide to Promoting Staff and Knowing When It’s Time Promoting your employees entails a lot more than just giving them more pay. Promotions are about developing your staff, rewarding performance, building a succession plan for your business, and managing the overall advancement of your workforce. Further, these days, employees seek advancement – whether inside or outside your company – so
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A Basic Outline to An RFP Response When conducting business between companies, typically referred to as business-to-business or B2B, most opportunities and contracts are generated through a process of bid solicitation. Businesses looking to outsource services will often issue what is known as a Request for Proposal (RFP) to seek information from various vendors and suppliers who they believe can do the
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Estimating the Cost of a New Hire Fighting for resources is a frustrating problem we’ve all dealt with as managers and business leaders. Every one of us has said it at one point or another: ‘Too much to do, not enough people to do it.’ Justifying more staff is certainly difficult, but it is possible when you create a
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Finding Your Way in Business When The Odds are Against You Nothing is going your way. Cash is drying up. You’re not sure what to do next. No one else seems to have answers, either. All you get are more questions. A business turnaround is one of the most complex and challenging experiences a manager or business leader will ever go through
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Hitting Your Metrics: Reducing the Impossible to the Possible Every year, companies and businesses establish their annual goals and performance targets. At some point in time, responsibility for achieving those objectives is placed into the hands of managers and individual teams, sometimes, with minimal direction. Though just about every organization has a standard set of metrics, many managers still struggle to map
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Tips for Conducting a Technical Design Review When it comes to the product development cycle and a phase gated design process, holding robust technical design reviews is critical to a project’s success. While there are various types of design reviews that lend themselves to different technologies and industries, the most common and universal examples include the Preliminary Design Review (PDR) and Critical Design Review
» Read more Writing Employee Performance Reviews Doesn’t Need to Be a Drag Writing performance reviews of your employees can be extremely aggravating. As managers, we are busy. We correct behavior we don’t like when we see it, so taking precious time away from customers and emails can seem like a waste of our time. But performance appraisals are actually one of the
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How to Deal with Negative Employees in the Workplace His name was Mark. I was 34. Mark, my employee, was 54. It was not my first management rodeo, but I’m pretty sure he likened me more to one of his three teenagers at home than he saw me as his boss. Dealing with negative employees in the workplace is fairly common for managers, but Mark
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Interviewing Candidates for Customer Service Positions Many organizations make hiring decisions in very practical terms: Are they willing to relocate? Do they have the required education? Do they possess the minimum number of years of experience per the job requirements? These are all valid questions to ask yourself and are certainly variables to consider when making routine hiring decisions. When
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