The Recipe for a Great Team: 12 Key Ingredients

what makes a strong team

12 Key Ingredients to High Performing Teams in the Workplace   It’s well understood that good teams get the best results.  Sports provide a great analogy for this: we are all familiar with those underdog teams that pull together when it matters most and make a championship run.  Everyone on the team does his or her part and they motivate each

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Deciding Who To Layoff: Ask Yourself These 10 Questions

downsizing staff

What to Consider When Downsizing Your Team It might be the most delicate and sensitive topic that you as a manager will face in your career: selecting the names of those people to let go or make redundant.  The context here is reducing the size of the organization to maintain profitability, or improve efficiency, not firing someone due to misconduct.  From

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How To Run A Meeting In China and Manage Your Customer

running a meeting in china

15 REAL Tips for Working in China   Having returned from a trip to China earlier this week, I wanted to take a few minutes to share some learnings about how to conduct meetings and work with your customer in the People’s Republic.  Despite some concerns and disagreements before our arrival, my team was made up of several veterans when

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How to Deal with the Office Scrooge

Managing Negative People

How to Deal with Negative Employees in the Workplace His name was Mark.  I was 34.  Mark, my employee, was 54.  It was not my first management rodeo, but I’m pretty sure he likened me more to one of his three teenagers at home than he saw me as his boss.  Dealing with negative employees in the workplace is fairly common for managers, but Mark

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5 Simple Ways You Can Promote Cultural Awareness At Work Today

building cultural awareness at work

How to Embrace the Diversity of Your Workplace I often overhear business travelers at the airport talking on the phone, characterizing their imminent journey as “I’m headed to Asia” or “I’ll be in the Middle East next week.” I know I’ve done it as well because let’s face it, it’s just easier to mention a region rather than say something

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5 Ways To Overcome Your Fear of Managing Employees Older Than You

Overcome the Fear of Managing Older Employees

Managing Employees Who Are Older Than You I first began managing other people in my mid 20’s.  I worked at a Fortune 500 company with over 150,000 employees and was given a small team to lead.  Of the five team members, most were close to me in age, and whom I had few concerns as their supervisor. Then there was

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The Importance of Understanding Cultural Differences in Business

managers resource handbook

Why Your Employees Need to Learn the Local Culture As technology advances, the world gets smaller and smaller.  Email, conference calls and WeChat offer us instant communication to opposite ends of the globe.  Whether you routinely jet set to far away places to meet with your customers, or you never leave your comfort of your office, working alongside people from another culture

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Doing Business in China 101

managers resource handbook

  5 Tips for Working in China     China is a vast and exotic place.  You will find dazzling skyscrapers like something out of Sci-Fi flick.  And you will find remote villages that make you feel like you’ve taking a trip back in time.  If you are going to China for the first time, take note: doing business in China is very

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