The Manager's Resource Handbook
Tools, Resources and Guides for Managers and Business Leaders. Real Advice from Real Bosses.
How Great Businesses Fail and What We Can Learn From Them We all know that there is one constant in the business world: things are always changing. Every day, there are new technologies, legislative decisions and geopolitical events that shape the world around us. The pace of such change continues to accelerate, and throughout it all we see businesses come and go. How, in such
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12 Key Ingredients to High Performing Teams in the Workplace It’s well understood that good teams get the best results. Sports provide a great analogy for this: we are all familiar with those underdog teams that pull together when it matters most and make a championship run. Everyone on the team does his or her part and they motivate each
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Isn’t the Customer Always Right? Actually, no, they aren’t! In the B2B space, we often find ourselves working with clients and customers to develop and sell our products and services. And yet, sometimes, things do not always go as planned. I recently paid a visit to one customer who has started to change the rules as they go. Despite the contractual commitments
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29 Fantastic Ways to Mentor and Develop Your Employees If there is one thing that sets apart the great managers from the rest of the crowd, it would be their ability to continuously develop employees and to grow the capability of their teams. Unlike managers who simply focus on results, the leaders who place deliberate emphasis on employee development build morale and
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Learning How a Simple Game Makes for Better Business Have you ever played that children’s game of sliding tiles contained within a frame? Most of you probably have. But for those who have not, the objective of the game is to place the pieces in a specific order, perhaps arranged by color or number. What most people don’t know is
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Every year, companies establish goals and objectives for their business. Some firms may plan further out – as far as 5 years – in order to obtain a certain sales targets and other corporate metrics. Unfortunately, many businesses stop there and lack a strategy for how they will actually achieve the goals. As a result, the lofty numbers on the
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How to Change the Culture of a Team Two years ago, I took the management role for an organization of about 40 people. My predecessor had been asked to leave the business as the team’s performance had gradually been on the decline. My task was to turn the team organization around – no small feat as an outsider to the organization
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How to Hold Employees Accountable and Get the Results You Need Among the many challenges first-time managers and business leaders face, learning how to hold employees accountable is perhaps the most difficult skill to master. Holding employees accountable is essential because the results managers are expected to deliver depend on the performance and contribution of their individual employees. Thus, managers
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