The Manager's Resource Handbook
Tools, Resources and Guides for Managers and Business Leaders. Real Advice from Real Bosses.
Even Bad Managers Can Teach Us How to Be Good Leaders Over the span of a career, most people will accumulate dozens of bosses and supervisors. During this time, everyone inevitably gets to work for some great leaders and will have the misfortune of working for some really bad bosses. I used to think that one only learned from the
» Read more
Tracked Vs. Unlimited Vacation – The Pros and Cons As the year comes to a close, I find myself running a department that has been operating at about 50% capacity for the past few months. Just like you, as a result of the global health crisis we’ve all ensured, every employee in my department cancelled plans for vacations and holidays
» Read more
9 Tips for Supervising Frustrated Employees in Tough Times Managing a team is tough business. Meeting deadlines, tracking budgets, developing your staff and managing employee performance are just some of the things we are responsible for. Outside factors and difficult customers add to the stress, but the role becomes infinitely more difficult when the team you’re managing is noticeably unhappy.
» Read more
How To Create Your Management New Year’s Resolutions Welcome to a New Year! The beginning of a new year offers the closest thing we ever get to a fresh start as a manager, allowing us to recalibrate expectations of ourselves and our employees. It also marks a great time for business leaders to set the next 12 months off on the
» Read more
A Formula for Giving Performance Feedback to Our Most Talented Workers When I first became a manager of other people, I was deathly afraid of having to deal with performance issues and difficult employees. And while it took a little time to figure out how to manage those individuals, it was not until I sat down with my best employee for the
» Read more
What Does It Mean to Be a Leader? Great leaders are special people. I was only a couple of years into my career when I began to notice the term leadership used around the office. Being in my early twenties, I did not think much of it back then and was just glad to have a job in a down economy. In
» Read more
16 Mistakes We Make When Interviewing a Job Candidate Ever feel like you are just asking random questions to a job candidate during an interview? Do you watch the clock just trying to fill the minutes with conversation? Interviewing job applicants to fill an open position on your team is no easy task, and conducting a meaningful interview is a skill
» Read more
How to Retain Good Employees There are two things that unite every manager and business leader, in every industry, and in every country. First, they want the best talent working in their organization. And second, they want their talented workers to stay. But this is no longer the working environment of the past generations when people remained with the same
» Read more
A friend of mine recently changed jobs. He was a 19-year veteran of the company he left, during which time he worked on a number of successful projects and had worked in several departments. And yet, after nearly two decades with the firm, he was informed that no exit interview would be held as the company saw no value for the
» Read more
Every manager has that first day on the job. And no matter how many years of work experience he or she may have, most first-time managers quickly realize they have a lot to take in. (We’ve all been there!) As we learn, we are bound to have our screw ups, it’s normal. The good news is that we can always
» Read more
Helping Employees Make Career Choices As managers, our job is to get results, plan resources, and develop our employees. In terms of effective employee development, the time we take to coach our staff members is critical to helping each one become a growing force within the organization. Further, sometimes, we need to mentor them on more than just the day-to-day skills
» Read more
What to Consider When Downsizing Your Team It might be the most delicate and sensitive topic that you as a manager will face in your career: selecting the names of those people to let go or make redundant. The context here is reducing the size of the organization to maintain profitability, or improve efficiency, not firing someone due to misconduct. From
» Read more
3 Resource Planning Methods to Help Predict Staffing Needs Most businesses and organizations go through an annual headcount planning process for the upcoming year. We all know that such activities are important to running a productive organization. And yet, while resource management is critical, doing it well and doing it right is easier said than done. There are a number of methods
» Read more
10 Real Quotes from Bad Bosses As managers, if it seems like our employees are watching our every move and closely listening to our every word, it’s because they are. In particular, the words that managers and business leaders say are very important. It’s not about being politically correct or about being nice, but it is about how a manager’s words and statements are interpreted by their
» Read more
15 Ways I Manage My Time As a Boss It’s just about that time of year when things are at their busiest. With the end of the year closing in, the pressure is on to meet our numbers. We’re busy planning our projects and budgets for next year. People are starting to use up their vacation, making their availability limited.
» Read more
29 Fantastic Ways to Mentor and Develop Your Employees If there is one thing that sets apart the great managers from the rest of the crowd, it would be their ability to continuously develop employees and to grow the capability of their teams. Unlike managers who simply focus on results, the leaders who place deliberate emphasis on employee development build morale and
» Read more
Horrible Bosses … in Real Life If you’ve ever seen the movie Horrible Bosses, you probably reacted the way most of us did: some of the amazingly inappropriate behavior in the film registered a little close to home. We’ve all had some sort of run in with a really bad boss in our career, and while the movie makes a
» Read more
5 Free Ways to Motivate Your Staff in Challenging Times Motivating employees is not easy. When times are tough, motivating your staff becomes even harder. For the past two years, our business has been undergoing a significant amount of corporate restructuring, downsizing, and changes in management, all of which have understandably left my employees concerned about the future. To make matters worse,
» Read more
How I Cut the Cost of Training My Employees in Half Many managers are familiar with the old 70, 20, 10 Rule for employee development. The Rule suggests that 70% of an employee’s development should be learning-by-doing while 20% should be through mentoring. According to this principle, the last 10% of an employee’s growth and development should be the result of
» Read more
Should I Let Employees Work From Home? Compared to just 15 years ago, the widespread availability of Wi-Fi, tablets, video conferences and smart phones have made the world our office. Many jobs no longer require employees to be housed within the same four walls since they can connect virtually, just as if they were sitting at a desk in a high-rise office
» Read more