When An Employee Quits: What to Say, What to Do

Letting go employees

Humility.  It’s the emotion you’ll feel the first time one of your employees resigns.  You’ll likely ask yourself a few pointed questions:  Did I do something wrong?  Can I persuade them to change their mind?  Are they just using this as leverage to get something they want? All good questions.  When an employee gives their notice that they will be leaving,

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How to Build A New Team from Scratch

how to build a successful team

7 Steps to Building a Successful Team: People, Purpose, Performance The opportunity doesn’t come often for us, but getting the chance to build a brand new team from scratch is one of the most enjoyable experiences a manager will ever have.  After all, building a successful organization requires planning, creativity, execution and oversight…all at once.  For me, the first such opportunity

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Managing a Layoff – Part 4

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, HERE for Part 2 or HERE for Part 3.  Key details

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Managing a Layoff – Part 3

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, and HERE for Part 2.  Key details are omitted to

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Managing a Layoff – Part 2

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 4-part series.  Click HERE for Part 1, and HERE for Part 3.  Key details are omitted to

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Managing a Layoff – Part 1

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500   EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization.  This is the first in a 4-part series.  Key details are omitted to keep it anonymous, however the timing, details and commentary are factual. 

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New Manager Ice Breakers: 6 Awesome Ways to Connect with New Employees

Overcome the Fear of Managing Older Employees

Regardless of whether its your first management gig, or just a new team for you to lead, every manager has a their first meeting with a new team.  And while your new employees are likely to be generally cordial and kind, they’re still getting to know you, just as you’re getting to know them.  You want to get past this period

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Management Best Practices: 14 Things That Only the BEST Leaders Do

managing and leading

What it Takes to Become a Great Boss and a Great Leader It goes without saying that managing a team and leading people comes with a lot of responsibility.  And while many managers are successful and have great careers, there are other managers who simply knock it out of the park.  They get results, meet their budget and seemingly don’t break

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8 Ways to Reduce and Avoid Office Tension

Managing Workplace Dispute

Remember when your Project Manager came in the conference room last month, his forehead pulsating, as if he were just itching for a fight of any kind?  We’ve all had those people in our office, reminding us of the great scene from Monty Python – “The Argument Clinic.” Maybe there is pressure from higher up to get results, or perhaps it

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The Lifecycle of a Crisis in Business

Crisis Management Process

Managing Crisis in the Workplace None of us had any idea that it was the first day of what would become a 10 month, $25 Million investigation. It was late in the afternoon on a cool fall day when the Quality Assurance Manager and the Operations Manager came to my office with a concern over a product defect that had

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How to Justify a Promotion for Your Employee

steps for promoting staff

A Manager’s Guide to Promoting Staff and Knowing When It’s Time Promoting your employees entails a lot more than just giving them more pay.  Promotions are about developing your staff, rewarding performance, building a succession plan for your business, and managing the overall advancement of your workforce.  Further, these days, employees seek advancement – whether inside or outside your company – so

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How to Overcome Your Predecessor

promoted to manager

Overcoming the Legacy of Your Predecessor Maybe they retired. Perhaps there was some restructuring. Maybe they left the firm, or simply got promoted. In any case, the old boss left, and you were hired to take over. Even for experienced managers, the transition into a new management role is tough and may feel like an uphill battle to win over

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How to Justify A Need for Training

how to train employees

Is Your Training Plan Being Cut Year After Year?  Read On… It’s a battle out there, folks.  Between a fragile economy, steep competition, and the rising costs of business, it seems like we as managers spend as much time cutting costs as we do planning our budgets in the first place.  The first step in trimming a budget, of course, is to limit what

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How to Deal with the Office Scrooge

Managing Negative People

How to Deal with Negative Employees in the Workplace His name was Mark.  I was 34.  Mark, my employee, was 54.  It was not my first management rodeo, but I’m pretty sure he likened me more to one of his three teenagers at home than he saw me as his boss.  Dealing with negative employees in the workplace is fairly common for managers, but Mark

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Employee Engagement: 7 Ways to Boost Morale

building staff morale

A happy employee is a productive employee.  A happy team is a productive team.  This may be a simple way to describe how an organization benefits from employee engagement, but creating job satisfaction for one’s staff can frustrate even the most experienced of managers.  And yet, employee engagement can be the difference maker between seeing your business flourish, and watching only disappointing results trickle in.  Additionally, a disengaged staff can lead

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Are Your Employees Telling You Something? Five Messages for Managers

Business Health

Organizational Health: 5 Things Your Employees May Be Telling You   Have you ever really paid attention to what your employees are telling you?  After all, employee behavior is often a sign of organizational health.  Sometimes they may ask unusual questions that make you scratch your forehead.  Other times, their non-verbal behavior in the workplace can say a lot about a business or

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Is Organizational Friction Killing Productivity?

Conflict Between Teams

    Today’s business environment is competitive, fast paced and full of organizational congestion.  We have specialists, technicians, analysts, controllers, planners, schedulers and researchers. There are functional teams in finance, programs, sales, engineering, manufacturing, quality assurance and human resources. The management challenge in this climate, though, is how to get all these groups – all these people – to work

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Depth Vs. Breadth: Identifying Development Assignments for Employees

managers resource handbook

Knowing How to Develop Your Staff Developing employees is one of the most important aspects of managing people.  After all, the modern worker wants more than a job – they want a career that is fulfilling, and their personal growth is component of that.  Moreover, employee growth can be directly linked to things like succession planning and team performance, as well as employee

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