5 Things You MUST Do to Start the Year Right

new year kickoff for staff

How To Create Your Management New Year’s Resolutions Welcome to a New Year!  The beginning of a new year offers the closest thing we ever get to a fresh start as a manager, allowing us to recalibrate expectations of ourselves and our employees.  It also marks a great time for business leaders to set the next 12 months off on the

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7 Mistakes I Made as a Manager and What I Learned From Each One

learning from management mistakes

Learning from the Mistakes We Make as a Managers of People   Giving feedback to our employees is just one of the many responsibilities of being a manager.  It is part of the job, as is receiving constructive criticism from our own boss.  Whether you are an entry-level employee, or the CEO of a Fortune 200 company, feedback is a gift.  No matter

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How to Create and Set a Vision for Your Organization

writing a vision statement

How To Create and Implement Organizational Vision   Last week, my friend Charlie was telling me about his job.  He described how he felt directionless and was not sure how he fit into the big picture.  High up in his organization, Charlie has been a tremendous asset to his organization over the years.  I found it strange: how can someone with

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How to Manage Other Managers: Coaching Employees in Leadership Positions

how to mentor a manager

  Managing and Mentoring The Leaders that Work For You We recently posted an article about the art of mentoring, which primarily centered on coaching junior staff who are just beginning their careers.  We wanted to go further into the topic of mentoring, but focus on a different group.  As your career advances, your organization gets larger.  Eventually, you get to

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Shaping Young Minds: The Art of Mentoring

how to be a better mentor to staff

8 Tips For Becoming a Great Mentor To Your Staff Last week I met with a new staffer on my team, who joined the firm just a couple of months ago.  He was eager and prepared, bringing a number of questions to the meeting; it was a very productive conversation overall.  While we did talk about his specific tasks, much of

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The Recipe for a Great Team: 12 Key Ingredients

what makes a strong team

12 Key Ingredients to High Performing Teams in the Workplace   It’s well understood that good teams get the best results.  Sports provide a great analogy for this: we are all familiar with those underdog teams that pull together when it matters most and make a championship run.  Everyone on the team does his or her part and they motivate each

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Your Leadership Style Defined in 9 Questions

what is leadership style

9 Ways to Evaluate Your Leadership Style   There’s a trendy phrase out there in the management world: ‘leadership style.’  But what is leadership style?  Well, for starters, your leadership style is the collective approach you take when looking across all aspects of being a manager of people.  Further, your style is your style; and it’s part personality, part skill set, part

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6 Great Coaching Conversations to Guide Your Employees’ Careers

career counseling

Helping Employees Make Career Choices As managers, our job is to get results, plan resources, and develop our employees.  In terms of effective employee development, the time we take to coach our staff members is critical to helping each one become a growing force within the organization.  Further, sometimes, we need to mentor them on more than just the day-to-day skills

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Your First 180 Days as a New Manager

things to do as new boss

18 Things To Do As a First Time Supervisor Great job!  You’ve moved up, and now you have entered the world of management!  Your first 6 months as a new boss can be eye-opening, to say the least.  There’s a lot to learn, a lot to do, and you need to set the tone for your new organization early on.  And what about all

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The Worst Things a Boss Can Ever Say

how to be a bad boss

10 Real Quotes from Bad Bosses   As managers, if it seems like our employees are watching our every move and closely listening to our every word, it’s because they are.  In particular, the words that managers and business leaders say are very important.  It’s not about being politically correct or about being nice, but it is about how a manager’s words and statements are interpreted by their

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What is an Internal Customer?

internal customers definition

The Difference Between Internal and External Customers   Several years ago, I was asked a very simple question: “Who is your customer?”   Perhaps I was naïve, or maybe just ignorant, but I replied to the simple question with an equally simple answer: “The people who pay our company money for our products and services.”  He clearly expected my response, because the

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How to Manage Your Time: 15 REAL Ideas for the Busy Boss

ways to manage your time

15 Ways I Manage My Time As a Boss   It’s just about that time of year when things are at their busiest.  With the end of the year closing in, the pressure is on to meet our numbers.  We’re busy planning our projects and budgets for next year.  People are starting to use up their vacation, making their availability limited. 

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How to Develop Your Employees

How to develop staff

29 Fantastic Ways to Mentor and Develop Your Employees   If there is one thing that sets apart the great managers from the rest of the crowd, it would be their ability to continuously develop employees and to grow the capability of their teams.  Unlike managers who simply focus on results, the leaders who place deliberate emphasis on employee development build morale and

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10 Signs You’re a Bad Boss

horribe boss characteristics

Horrible Bosses … in Real Life If you’ve ever seen the movie Horrible Bosses, you probably reacted the way most of us did: some of the amazingly inappropriate behavior in the film registered a little close to home.  We’ve all had some sort of run in with a really bad boss in our career, and while the movie makes a

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How to Run a Staff Meeting

How to Run A Staff Meeting

Make Staff Meetings More Engaging and Valuable Using These 8 Easy Steps Every one of us has attended a staff meeting – either as a participant or as the host. Some managers treat them as afterthoughts and hold them out of obligation, while others treat them as sacred and essential team huddles, regardless of what’s happening.  For new managers, the

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Giving Effective Feedback to Employees: Do’s and Don’ts

Writing Performance Appraisals

The Right Way to Give Performance Feedback to an Employee To my friends, I described it as ‘an out of body experience.’  I made the comment in reference to the annual performance review given to me by my boss a few years back. It was an hour and a half that left me dazed and confused.  The reason for my harsh critique was quite

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6 Management Lessons We Get Each Fall

What we learn from the Fall season

Management Tips from Mother Nature As the air begins to cool and the days get shorter, we begin to see the first stages of fall settle in.  For some, it’s a welcomed sign; for others, it may mark the end of a great summer.  But for everyone, the arrival of the fall season is inevitable and simply part of life. 

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Managing a Layoff – Part 3

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 3-part series. Click HERE for Part 1, and HERE for Part 2.  Key details are omitted to

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Managing a Layoff – Part 2

Letting go employees

A Detailed Account of Downsizing a Team By One Manager at a Fortune 500 EDITOR’S NOTE: The following comments chronicle a layoff event that occurred at a Fortune 500 Company, as recorded by a manager in the organization. This is the second part in a 4-part series.  Click HERE for Part 1, and HERE for Part 3.  Key details are omitted to

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New Manager Ice Breakers: 6 Awesome Ways to Connect with New Employees

Overcome the Fear of Managing Older Employees

Regardless of whether its your first management gig, or just a new team for you to lead, every manager has a their first meeting with a new team.  And while your new employees are likely to be generally cordial and kind, they’re still getting to know you, just as you’re getting to know them.  You want to get past this period

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