How to Train A Management Successor

Developing Your Own Succession Plan Succession planning is a fundamental part of building a leadership path for talented employees.  As leaders move up, move on, or move out of the business, a good succession plan at the organizational level identifies the pipeline of individuals who are ready to fill future open roles and vacancies.  But what about developing your own

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The Silent Ones: Engaging, Managing and Communicating with Employees Who Are Introverts

managing quiet workers

11 Tips for Managing Quiet Employees As the old saying goes, sometimes it’s like pulling teeth. You have an employee who hardly speaks – barely utters a word – and you never quite feel like you’re connected. You know the one I’m talking about. Managing quiet employees can be extremely difficult if not flat out frustrating. These employees often prefer

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8 Things That Scared Me As a New Boss and What I Have Learned Since

new boss concerns

Overcoming the Common Fears Of Being a New Manager Early in my career, like many fresh graduates with great aspirations, I was eager to see where my professional life would take me.  It was not long before I realized that I was likely on a path towards management.  I was good with people, I didn’t mind speaking up, and colleagues seemed to come to me

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Why Your Small Business Needs A Performance Management System

advantages of measuring employee performance

Can we be honest?  No one really enjoys writing employee performance reviews.  Not many managers take pleasure in tracking employee goals.  And yet, everyone likes to see their organization and company flourish.  For small businesses, the idea of introducing a framework for managing performance may seem like a waste of precious energy and time.  I can see why that is the case. 

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5 Things You MUST Do to Start the Year Right

new year kickoff for staff

How To Create Your Management New Year’s Resolutions Welcome to a New Year!  The beginning of a new year offers the closest thing we ever get to a fresh start as a manager, allowing us to recalibrate expectations of ourselves and our employees.  It also marks a great time for business leaders to set the next 12 months off on the

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7 Mistakes I Made as a Manager and What I Learned From Each One

learning from management mistakes

Learning from the Mistakes We Make as a Managers of People   Giving feedback to our employees is just one of the many responsibilities of being a manager.  It is part of the job, as is receiving constructive criticism from our own boss.  Whether you are an entry-level employee, or the CEO of a Fortune 200 company, feedback is a gift.  No matter

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How to Decline a Job Applicant

declining job applicants

7 Tips for Telling a Candidate They Didn’t Get the Job Hiring new employees is always an enjoyable experience.  For starters, you get the chance to increase your staff while bringing in new skills.  Filling a vacancy also lets you increase your team’s capacity, enhancing your flexibility in terms of maneuvering work assignments around your department.  But along with the good comes the

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10 Ways to Retain Employees That Don’t Involve Money

how to retain good employees

How to Retain Good Employees There are two things that unite every manager and business leader, in every industry, and in every country.  First, they want the best talent working in their organization.  And second, they want their talented workers to stay.  But this is no longer the working environment of the past generations when people remained with the same

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How to Manage Other Managers: Coaching Employees in Leadership Positions

how to mentor a manager

  Managing and Mentoring The Leaders that Work For You We recently posted an article about the art of mentoring, which primarily centered on coaching junior staff who are just beginning their careers.  We wanted to go further into the topic of mentoring, but focus on a different group.  As your career advances, your organization gets larger.  Eventually, you get to

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Shaping Young Minds: The Art of Mentoring

how to be a better mentor to staff

8 Tips For Becoming a Great Mentor To Your Staff Last week I met with a new staffer on my team, who joined the firm just a couple of months ago.  He was eager and prepared, bringing a number of questions to the meeting; it was a very productive conversation overall.  While we did talk about his specific tasks, much of

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Are Exit Interviews Really Necessary?

how to conduct exit interview

A friend of mine recently changed jobs.  He was a 19-year veteran of the company he left, during which time he worked on a number of successful projects and had worked in several departments.  And yet, after nearly two decades with the firm, he was informed that no exit interview would be held as the company saw no value for the

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20 Rookie Manager Mistakes You Want to Avoid

management mistakes to avoid

  Every manager has that first day on the job.  And no matter how many years of work experience he or she may have, most first-time managers quickly realize they have a lot to take in.  (We’ve all been there!)  As we learn, we are bound to have our screw ups, it’s normal.  The good news is that we can always

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The Recipe for a Great Team: 12 Key Ingredients

what makes a strong team

12 Key Ingredients to High Performing Teams in the Workplace   It’s well understood that good teams get the best results.  Sports provide a great analogy for this: we are all familiar with those underdog teams that pull together when it matters most and make a championship run.  Everyone on the team does his or her part and they motivate each

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Your Leadership Style Defined in 9 Questions

what is leadership style

9 Ways to Evaluate Your Leadership Style   There’s a trendy phrase out there in the management world: ‘leadership style.’  But what is leadership style?  Well, for starters, your leadership style is the collective approach you take when looking across all aspects of being a manager of people.  Further, your style is your style; and it’s part personality, part skill set, part

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6 Great Coaching Conversations to Guide Your Employees’ Careers

career counseling

Helping Employees Make Career Choices As managers, our job is to get results, plan resources, and develop our employees.  In terms of effective employee development, the time we take to coach our staff members is critical to helping each one become a growing force within the organization.  Further, sometimes, we need to mentor them on more than just the day-to-day skills

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Your First 180 Days as a New Manager

things to do as new boss

18 Things To Do As a First Time Supervisor Great job!  You’ve moved up, and now you have entered the world of management!  Your first 6 months as a new boss can be eye-opening, to say the least.  There’s a lot to learn, a lot to do, and you need to set the tone for your new organization early on.  And what about all

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Deciding Who To Layoff: Ask Yourself These 10 Questions

downsizing staff

What to Consider When Downsizing Your Team It might be the most delicate and sensitive topic that you as a manager will face in your career: selecting the names of those people to let go or make redundant.  The context here is reducing the size of the organization to maintain profitability, or improve efficiency, not firing someone due to misconduct.  From

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Justifying More Staff: Avoid These 9 Mistakes

Increasing headcount

  One of our most popular articles here at MRH discusses a basic strategy that we’ve used to justify an increase in staff.  And it’s no surprise: based on our research, 50% of managers say the biggest challenge they face is the size of their staff.  We’ve said it many times, but will mention it again.  Between salaries, benefits, insurance and other

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What is a Skills Matrix And How Do I Create One?

5 Things You Need to Do to Create Your Own Skills Matrix Imagine: a critical assignment comes in, and you need to figure out who to give it to in order to get it done.  You only have one shot to get it right in order to secure that new contract.  Who do you give it to?  Who is the most capable? 

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