The Manager's Resource Handbook
Tools, Resources and Guides for Managers and Business Leaders. Real Advice from Real Bosses.
How to Become a More Effective Manager Management effectiveness is not just a trendy phrase, but a true attribute and measure of how well managers perform at their jobs. In this case, we’re not just talking about results, but the whole package – essentially, how our employees see us as leaders. We’ve all had some really bad bosses. But, many
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Estimating the Cost of a New Hire Fighting for resources is a frustrating problem we’ve all dealt with as managers and business leaders. Every one of us has said it at one point or another: ‘Too much to do, not enough people to do it.’ Justifying more staff is certainly difficult, but it is possible when you create a
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Promoting Skill Development of Your Human Resources Employee development is a hot topic in today’s human resource and executive management circles, and rightly so. Companies are investing more and more time and energy into building organizational strength through the capabilities of their employees. It’s been said for some time that a company’s greatest asset is its people. And now, firms have
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Finding Your Way in Business When The Odds are Against You Nothing is going your way. Cash is drying up. You’re not sure what to do next. No one else seems to have answers, either. All you get are more questions. A business turnaround is one of the most complex and challenging experiences a manager or business leader will ever go through
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Hitting Your Metrics: Reducing the Impossible to the Possible Every year, companies and businesses establish their annual goals and performance targets. At some point in time, responsibility for achieving those objectives is placed into the hands of managers and individual teams, sometimes, with minimal direction. Though just about every organization has a standard set of metrics, many managers still struggle to map
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How to Deal with Negative Employees in the Workplace His name was Mark. I was 34. Mark, my employee, was 54. It was not my first management rodeo, but I’m pretty sure he likened me more to one of his three teenagers at home than he saw me as his boss. Dealing with negative employees in the workplace is fairly common for managers, but Mark
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8 Questions To Help You Delegate Many managers take on too much because they don’t know to delegate work effectively. They are told they should delegate more, but still struggle to do it. I was definitely in this category when I first became a manager, and always struggled to ask for help. Often times, you’ll hear employees say something like this:
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Management Challenges and Solutions For Today’s Organization Over the past few weeks, I’ve been participating in a significant hiring binge by my firm. Having interviewed candidate after candidate, the process of filling more than 20 new positions is extremely fast-paced, if not frantic, considering how important hiring decisions are. How do I properly assess a candidate’s skills when I am meeting
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A happy employee is a productive employee. A happy team is a productive team. This may be a simple way to describe how an organization benefits from employee engagement, but creating job satisfaction for one’s staff can frustrate even the most experienced of managers. And yet, employee engagement can be the difference maker between seeing your business flourish, and watching only disappointing results trickle in. Additionally, a disengaged staff can lead
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Learning How a Simple Game Makes for Better Business Have you ever played that children’s game of sliding tiles contained within a frame? Most of you probably have. But for those who have not, the objective of the game is to place the pieces in a specific order, perhaps arranged by color or number. What most people don’t know is
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Managing Your Team After Someone Was Fired Think about the last time someone was let go in the office. It may have been your peer, maybe a superior, or maybe you had to terminate the employee. Aside from obvious misconduct like starting a fight in the office, berating a coworker or some other form of glaringly punishable offense in the workplace,
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Setting Goals in a Matrix Organization Must Centralize Purpose Ever feel like you’re on an island in the office? You know, everyone seems to be battling for their own needs and there’s a constant demand for your help, but rarely an offer of assistance in return? If so, it is a classic example of what happens when a business gets sloppy
» Read more What Is Structured Problem Solving and Why Use It? I was asked to attend a meeting by the manufacturing manager. “We have a problem” he said. He had been alerted to a defect with hardware being processed through the production floor. Initial information suggested that during some of the molding processes, some parts were noted to have cracked while the molten
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Organizational Health: 5 Things Your Employees May Be Telling You Have you ever really paid attention to what your employees are telling you? After all, employee behavior is often a sign of organizational health. Sometimes they may ask unusual questions that make you scratch your forehead. Other times, their non-verbal behavior in the workplace can say a lot about a business or
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Today’s business environment is competitive, fast paced and full of organizational congestion. We have specialists, technicians, analysts, controllers, planners, schedulers and researchers. There are functional teams in finance, programs, sales, engineering, manufacturing, quality assurance and human resources. The management challenge in this climate, though, is how to get all these groups – all these people – to work
» Read more Knowing How to Develop Your Staff Developing employees is one of the most important aspects of managing people. After all, the modern worker wants more than a job – they want a career that is fulfilling, and their personal growth is component of that. Moreover, employee growth can be directly linked to things like succession planning and team performance, as well as employee
» Read more Everyday, our employees make commitments and take actions to complete various job-related tasks. Sometimes this is in response to the responsibilities that we, their managers, assign. However, in many cases the actions they take are simply the result of their own duties: talking with customers, meeting with colleagues, or in support of a given project. Regardless of the
» Read more Does Admitting Your Mistakes Make You a Bad Manager? A hot-tempered conference call had just ended. I stepped out of my office to get some fresh air. At the water cooler I ran into a peer, a fellow manager, who had also been on the conference call. “Wow, that was intense” she said. “Yeah. I don’t get why he just won’t let it
» Read more Settling In as a First-Time Boss For some new managers, the idea of giving performance reviews and being responsible for others can be intimidating. For others, there are questions concerning how they manage people older than them, or fears of being accepted by their new team. Though I’ve been managing teams for nearly two decades, I too, had these fears. Bottom
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How to Change the Culture of a Team Two years ago, I took the management role for an organization of about 40 people. My predecessor had been asked to leave the business as the team’s performance had gradually been on the decline. My task was to turn the team organization around – no small feat as an outsider to the organization
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